Clearspace Server Syndication Feed

Clearspace Release - 2.5.4, 2.0.10, 1.10.16

meganc — Tue, 18 Nov 2008 00:19:02 GMT

New releases today: 11/17/08

Downloads are available via your purchases page

Clearspace 2.5.4

Full Documentation

This version of Clearspace has added support for DB2 Database server, Windows Server 2003 and IBM JDK 1.5

Clearspace 2.0.10

Full Documentation

Clearspace 1.10.16

Full Documentation

You can expect the next release of Clearspace in roughly 4 weeks.

Jive Positioned in the Visionaries Quadrant of the 2008 Magic Quadrant for Social Software

djhersh — Sat, 08 Nov 2008 00:08:10 GMT

Great news for our space. Gartner, Inc. just released the 2008 Magic Quadrant for Social Software. In the latest report, we are positioned in the Visionaries Quadrant. Gartner, Inc. defines companies in this quadrant as follows:

"Visionaries in the market demonstrate a strong understanding of current and future market trends and directions, such as the importance of a flexible and transparent collaboration environment, as well as the value of mutual reinforcement between tools that encourage user contribution and tools that encourage bottom-up group and structure formation. Their products and product road maps display a penchant for innovation, especially in terms of architecture and lightweight integration, while their marketing and R&D efforts are boosted by their alignment with the opensource "ecosystem." The Visionaries in this market have not exhibited the scope of delivery of the Challengers, but have demonstrated vision across a range of capabilities."

--Nikos Drakas, Gartner, Inc., 2008 Social Software Magic Quadrant

If you want to read the full report, you can access it here, compliments of Jive.

We believe that Jive's growth and recognition from Gartner proves that there is a transformative power in community-based collaboration and it really is changing the way companies work. Collaboration continues to be a major area of enterprise investment and, in addition to new customers, we've also seen a lot of growth with existing customers as they add more of their employee base onto Jive's Clearspace application.

About the Magic Quadrant:
The Magic Quadrant is copyrighted October 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Finally, a Place to Trade Recipes

steve — Fri, 07 Nov 2008 23:32:41 GMT

A week ago Greg wrote about the changes we recently made to simplify Jive's communities. You'll now find four communities -- Support, Features, Developers, and Plugin Downloads -- under one community to collect them all: Jivespace. I'm chiming in this week with details on changes to docs for developers building customizations to Clearspace.

Here it is in a nutshell: The latest developer documentation will be in the Developers community in Jivespace. That community is also the place to post your questions and comments. Other content, including developer content from previous versions, will be on the site where docs have been for some time now.

The best part, as I see it -- and really, I think this is fantastic -- is that it's not just docs. There's a lot more information: FAQs, how-tos, links to more information, and more. Internally, we started out calling it a "cookbook" (okay, Greg called it a cookbook and we humored him for a while). But while it wasn't really as procedural and example-driven as software cookbooks tend to be, it was obvious he was on to something. You (and we) really needed a single place to collect the knowledge we develop internally for extending and customizing Clearspace.

If you've been to the Developers overview page, you might also have noticed that we've tried to make it easier to get to what you care about. The search box and "spotlight areas" are designed to help you find developer content without leaving the developers' stuff if you don't want to.

By the way, there are no longer any Forums or older Clearspace docs on Jivespace. It had gotten to be kind of a mess (a "train wreck," as one of its admirers said). We're thinking it's better to have one version of developer content on the Developers community, and the rest of it where other docs live. See what you think.

Here are the links of interest:

Developers -- current Clearspace developer content
Latest archived Clearspace doc content (for earlier versions, replace "latest" in the URL with a version number -- such as "2.5.2")
Links to documentation for all Jive products

A Whole New Jivespace

gweinger — Fri, 31 Oct 2008 17:39:44 GMT

As you may have noticed, we've given the communities at Jive a big overhaul.

We've been so busy building out the Supportal (have you see that beast yet? our very own support team built it and maintains it), thinking about Clearspace 3.0, and helping our customers build, deploy and grow awesome communities based on Clearspace that we haven't had the time to make our community the best that it can be. So a small group of us have been meeting clandestinely (well, not really all that secretly but it's more fun when you think about it that way) to see what we could do to make this community better. We spent a couple hours trying to figure out what was important to you (mostly getting quick resolutions to the problems that you sometimes run into with Clearspace, sometimes requesting new features or discussion improvements to existing features and last but not least, getting help building widgets, SSO integrations and plugins) and then we took a look at the vast number of spaces and groups and blogs and gum wrappers (kidding) that were strewn all over the community. It was dirty, we admit it.

But that's all in the past. Old-timers (it's only been about 18 months!) here will remember the name Jivespace used to be reserved solely for the Developer and Plugin areas. We'll now use the name Jivespace to refer to all communities hosted at jivesoftware.com. There are now only four distinct areas:

Support - Ask technical questions. If you have a current support contract, you will also have a private community in addition to the public forums.
Features - Talk to the Jive product team about current features or what should be on the road map.
Developers - Access developer documentation and tips, and ask questions.
Plugin Downloads - Download plugins supplied by either the community or Jive.

But the same spirit remains: as we embark on the next phase of Jivespace, we're looking to you to tell us what you need. We promise we'll be listening.

Updated 2.5.3 Clearspace Release

meganc — Tue, 28 Oct 2008 21:01:46 GMT

A bug was uncovered in our Rich Text Editor after the 2.5.3 release that we deemed important enough to fix before our next release of 2.5.4. The bug affected tables and bulleted list item.

Please find the updated builds available for download on your purchases page

If you have any questions, please add them as comments to this blog post.

Regards,

Megan

Clearspace Releases - 2.5.3, 2.0.9, 1.10.15

meganc — Wed, 22 Oct 2008 18:19:20 GMT

New releases today: 10/22/08

Downloads are available via your purchases page

Clearspace 2.5.3

Full Documentation

This version of Clearspace has added support for Italian and Japanese languages, Weblogic 9.2 Application Server and MS SQL 2005 Database Server

Clearspace 2.0.9

Full Documentation

Clearspace 1.10.15

Full Documentation

You can expect the next release of Clearspace in roughly 4 weeks.

Forum 5.5.21 Now Available

ling.jiang — Tue, 07 Oct 2008 06:44:49 GMT

You can download the latest version from your purchases page .

Clearspace 5.5.21 Changelog

Full Documentation

Dust'n off the ole' Blog ... 2.5.x Rocks the Kazbaa!

rrutan — Thu, 02 Oct 2008 20:44:14 GMT

Ok guys, you got me. Come up for air after a 1.9.0 to 2.0.2 upgrade, and you knock it out of the park with 2.5.x, yet again. This along with all the other items on my plate, have led to a small hiatus in participation in the Jive community. I can only hope that I am able to stay more active as time progresses....oh yeah..2.5.x...rock'n!

User Groups and Social Networking have been the missing elements in our community implementation, and here we are less than 1 year from our official community launch and we are getting ever so close to a fully self-sustainable community. I can only wait until we go live with 2.5.x and all of our users will be able to take part in the new UI elements and features, as of right now...it looks like November 2008!

Some +1's for 2.5.x,

TinyMCE 3.x - so much more Web 2.0-ish than its predecessor. Plus the ability to expose macros into the UI when creating content making it easier than ever for end-users to consume macro functionality. It's Win freakin' Win!

The new Table of Contents Macro - I saw remnants of this in 2.0.2, but it wasn't activated. Check it out....my thoughts are that you'll like it. You'll like it so much you'll use the cleaner Style drop-down interface even more.

Social Groups +1 +1 +1, what more can I say...it was like Jive was reading our minds! Scary, time to get out the foil-helmet again.
Friend associations. I thought the Org. Chart view in 2.0.x was cool, but this is way better...interested to see how close our community users are once they self identify themselves as friends.
Concatenated Tag Searching - This one was one of my favorite sleeper features. Click on any tag in Clearspace 2.5.x, and you'll be presented with a list of additional tags to further filter on. Easily add and remove tags to see content...the interface is intuitive, and provide a nice shade of grey for Tag Groups.

So where do you go from here, only the team from Jive can say....but one things for sure...if they keep up this pace...I foresee another upgrade in my near future. Have a feature you are super-psyched about, let me know...always interested to pass it along through the groundswell!

Take a gander through the Clearspace Feature Discusson community. Find some features tagged feature-request or enhancement, and share your thoughts on what you'd like to see in the next version of Clearspace!

Clearspace 2.5.2, 2.0.8 and 1.10.14 now Available

ling.jiang — Mon, 29 Sep 2008 23:59:48 GMT

You can download the latest version from your purchases page .

Clearspace 2.5.2 Release Notes

Full Documentation

Clearspace 2.0.8 Changelog

Full Documentation

Clearspace 1.10.14 Changelog

Full Documentation

The next set of maintenance updates are currently scheduled for release in approximately 4 weeks.

Platform Support in Clearspace 2.5

matt — Mon, 15 Sep 2008 17:16:12 GMT

There's been some confusion (and not enough communication from us) about platform support for Clearspace 2.5, so I wanted to post details about how it all works. In order to focus QA efforts we're phasing in support for additional application servers and databases throughout the 2.5.x release cycle. The most critical thing to know is that you shouldn't attempt to upgrade to 2.5.x until your environment is supported. Or even better, consider migrating to our recommended platform configuration (see below).

The table below represents our current roadmap for platform support (the release column indicates where a particular platform is first supported). As with any roadmap, it's subject to changes based on shifting demands or unexpected issues:

Release	Application Servers	Databases	OS	Java Release
2.5.0	Tomcat 6	MySQL, Postgres	Linux	Sun JDK 1.6
2.5.1 (Sept 8)		Oracle 10 & 11
2.5.2 (Sept 29)	JBoss 4, WebSphere 6.1			IBM JDK 1.6
2.5.3 (Oct 20)	Weblogic 9.2	MS SQL Server 2005
2.5.4 (Nov 17)		IBM DB2	Windows Server 2003	IBM JDK 1.5
2.5.5 (Dec 15)			Solaris 10	Sun JDK 1.5

The breakdown of recommended and supported platforms for the 2.5.x release cycle:

	OS	JDK	Appserver	Database
Recommended	Linux (2.6 Kernel)	Sun Java 6 (Latest JDK 1.6)	Apache Tomcat 6.0.10 (or later in 6.0.x series)	Postgres 8.x
Supported	Windows Server 2003 SP2 Linux (2.6 Kernel) Solaris 10	Sun Java 6 (JDK 1.6) IBM Java 6 (JDK 1.6) Sun Java 5 (JDK 1.5) IBM Java 5 (JDK 1.5)	Apache Tomcat 6.0.10 (or later) IBM Websphere 6.1, Fixpack 11+ BEA Weblogic 9.2 JBoss 4.0.x, 4.2.x, or 4.3.x	MySQL 5.x Oracle 11.x Postgres 8.x Oracle 10.x IBM DB2 v9 MS SQL Server 2005

JDK

Appserver

Database

Recommended

Linux (2.6 Kernel)

Sun Java 6 (Latest JDK 1.6)

Apache Tomcat 6.0.10 (or later in 6.0.x series)

Postgres 8.x

Supported

Windows Server 2003 SP2
Linux (2.6 Kernel)
Solaris 10

Sun Java 6 (JDK 1.6)
IBM Java 6 (JDK 1.6)

Sun Java 5 (JDK 1.5)
IBM Java 5 (JDK 1.5)

Apache Tomcat 6.0.10 (or later)
IBM Websphere 6.1, Fixpack 11+
BEA Weblogic 9.2
JBoss 4.0.x, 4.2.x, or 4.3.x

MySQL 5.x
Oracle 11.x
Postgres 8.x
Oracle 10.x
IBM DB2 v9
MS SQL Server 2005

Finally, some information about language support roadmap in the 2.5.x series:

Release	Languages
2.5.1 (Sept 8)	English, Spanish
2.5.2 (Sept 29)	French, Simplified Chinese, German
2.5.3 (Oct 20)	Italian, Japanese

Jive Support changes up Severity Levels on cases

Will — Fri, 12 Sep 2008 15:35:02 GMT

Over the past months we have come to the realization that when it comes to severity of your cases it really comes down to 3 levels:

1. Critical

Either your production site is down (cannot be accessed) or there is a problem affecting the users in such a way that the site is unusable. This includes (but is not limited to) events like: Cannot post a discussion, cannot add a comment to a blog post, cannot login, etc.

When events like this happen, please reach out to Support as soon as possible to quickly get things assesed and corrected. The easiest way to do that is to create a case in your support community, and choose the severity 'Critical.'

2. Medium

While a Medium Severity issue may still be happening on your production site, it only has minor business impact, resulting in some functionality loss. This can include (again, not limited to) things such as formatting errors, page layout issues, webservices bugs, etc. We know there is sometimes a fine line between medium and critical issues, but we trust you to use your best judgement. If we perceive an issue as mis-categorized, we may change the severity level and explain to you why we have done so.

3. Low

This is the last severity level. This is intended to bucket all remaining issues that are happening on your staging, UAT, or development site, problems with a widget you are writing, questions on a feature, best practices, feature requests, etc. All issues relating to a non-production site will be re-assigned to low by Jive Support if initially categorized as medium or critical.

When choosing a severity level please keep in mind that there are exceptions to every rule; each company has their own priorities and criteria for defining what is 'mission critical' to their Clearspace instance and business success. We want to accurately understand the impact of each issue you submit, and we feel that moving to 3 severity levels will help us accomplish this to a higher extent.

Your feedback is welcome.

Thanks,

Jive Support

Be An RTE Power User: More Tables!

adam.wulf — Tue, 09 Sep 2008 19:10:05 GMT

Today's tip: moving rows and columns in the RTE:

http://screencast.com/t/M0p6uSxG0

Be An RTE Power User: Tables!

adam.wulf — Tue, 09 Sep 2008 19:02:39 GMT

This short video goes through the basics of creating and editing tables in the RTE.

http://screencast.com/t/C0BvBBIAwkU

Note:

This video was created during development, so the table toolbar in the video has a fewer buttons than the final release. All of the tips and tricks in this video are still valid. The next table demo will go through the new buttons that were added after this demo was created.