Today's the Macworld Expo in San Francisco. Mac fans all over the world, and about half of the Jive office, are eagerly anticipating Steve Jobs' keynote. The number of Mac users here is significant, given that almost no one used Macs 16 months ago.
We've seen a pretty amazing shift in the types of computers we buy our new hires over the past months. It all started 2 years ago when Intel-based Mac computers were announced. Shortly after that virtualization software like Parallels came out and since then it's been easier than ever to make the transition. Around the same time we announced two new benefits at Jive: first, a credit for employees wanting to buy their own personal computer and second, the choice of platform for their main work computer. The credit was meant to address the fact that some people wanted to work at home but had old computers. Since a home computer is also for personal use we offer to pay for some of it but not all. The policy has worked really well and our employees are able to work at home on good machines. The second part of the policy was mostly for new hires, though people who have old computers at work (because they've been here at while) are eligble too. The choice of platform acknowledged the fact that some people are more productive on a Mac and didn't want to learn something else. I'd guess that most people choose laptops but many choose the new iMacs.
At first, there were a handful of us willing to figure out the best OS X environment and application stack for Jive. The good thing is that most of the applications we use are still usable on the Mac -- web applications, Java IDEs and creative apps (Photoshop). For email, some were happy with the built-in Mail application, others wanted to use Outlook (like me
). Once we started using Parallels it became possible to run apps like Outlook or even use a few of the Windows apps we are familar with. iWork '08 has made office files easy to deal with -- it'll open any Word, Excel or Powerpoint app out there. Overall, it took a good 6 months to iron out the kinks and give IT a handle on supporting us (in fact, most of them use Macs!). Running a non-homogenous IT environment is definitely challenging but so far they've been able to make it work. One thing I'd recommend is a policy of needing to prove your platform. That is, we didn't want to have our employees request a Mac because they thought it looked cool. You had to actually be a Mac user and be familiar with the OS.
Overall, we definitely spend a little more for Macs but I think it's worth it. People like the choice of platform (we offer Windows or Linux as well) and I personally think the productivity gains are worth it. We're all looking forward to what Apple announces today. ![]()

Comments
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PinkTulip
Jan 15, 2008 at 7:29:48 PM
Eating your own words again.
http://www.flickr.com/photos/jivesoftware/291826722/
Sam Lawrence
Jan 16, 2008 at 7:10:08 AM
The hardware shift at Jive with Apple has been pretty amazing. When I got here, only AJ had a Mac (for "dev" purposes) and I think I was the "crazy creative" who pushed for Jive macbook pro #2. Today, I'd guess that 60%+ of us have Macs, but maybe Jim (our IT rock star) knows the real numbers. That doesn't count iPhones (or obviously iPods, which everyone has but somehow are still cool).
In terms of Macworld, the best part was the iphone freeware. I wish they'd do freeware updates more often. It would fan the buzz factor and keep us spreading the word. The rest of the news was sorta yawny. Unless the ultralight price plummets my guess is it will prove to have fleas. And the iTunes movie rentals are just plain funny for now.
Michael Sigler
Jan 16, 2008 at 9:56:07 AM
Great post Bill. I've tried to avoid the designer stereotype of Apple adoration but after having really gotten to know my Mac I've come to love it. I even ended up finally splurging on a Macbook Pro. The freedom of choice is yet another reason that I love working here.
Of all Apple's creations, I was surprised that one of my favorite applications has been Keynote and the rest of the iWork suite. As Chris Morace put it, creating Powerpoints is the designer's version of doing the dishes.
I'm not a huge Microsoft hater and even like some of Vista's features (gasp). Powerpoint though, I loathe it with the fury of a thousand suns. It has been my bane for many years and the words, "Hey Mike, can you help me with a presentation." have sent me quaking in my boots.
Keynote though....wow. It's a joy to use and every single bit of the application makes sense to me. It even does some amazing things like using the template I tell it to, keeping my font and style choices, offering me easy to customize templates, multiple masters, etc.
Sorry for the total gush fest but the stark contrast it offers to Powerpoint is amazing and one of the reasons I hope to never go back. Now if we could just get some serious gaming on the Mac...
Robert
Jan 16, 2008 at 5:54:55 PM
"Shortly after that virtualization software like Parallels came out"? I thought VMware Fusion is the gold standard of virtualization software for the Mac.
Mike Rose
Jan 22, 2008 at 7:15:24 AM
Bill, thanks for the intriguing post. It's always interesting to see how platform choice affects IT provisioning and purchasing.
Since so many of you are running Macs for your primary machines -- what's your optimal Clearspace deployment infrastructure on the Mac? We've done a build-from-source MySQL + Tomcat setup on an Intel iMac that seems to be running quite well, but I'm curious what people choose to build at the home office.
Bill Lynch
Jan 22, 2008 at 9:23:10 AM
Mike,
Most of the developers use MySQL or Postgres, or sometimes they use HSQL (in-memory Java DB). We have a build process that bootstraps the app really easily with an embedded Jetty appserver and HSQLDB instance.
Jim Goings
Jan 23, 2008 at 3:12:47 PM
Correction Bill - Everyone in IT uses Macs, not most as you indicated. I am very pleased with the Mac's flexibility and it makes for a great business machine. I think Apple has a ways to go in terms of supporting business vs. consumers, but it's never been easier to adopt an alternative platform than it is today.