Hi,

We have just purchased and installed Clearspace. We had a demo running 1.10 and upgraded to 2.0.1. We have Clearspace integrated with our Active Directory domain and a couple of things are not working as expected and a couple other things would be nice to have. I'm just going to throw everything in one thread here rather then open up six different threads, so sorry for the confusion.

Just to clarify a bit about our situation, we have licensed a specific number of staff (30), but not all our staff (70). After configuring the AD integration, I found that not only were all staff listed as "active users", but also staff that no longer work here as well as various computer accounts, groups, and other system accounts. So in order to get below our licensed number of accounts, I went through the list and just de-activated any accounts that weren't being used.

The first problem I have is that although that worked okay for me the first time, I can no longer page through all the users. The user summary page says "You have x users" where x is the number of Clearspace active accounts and far less then the total number of accounts, and then it shows me only enough pages to see x users even though many of the users are not active. So when x was 83 and I had results per page as 100, I was given 1 page and so I could only see 100 accounts ... Of which only 6 happened to be active users. Likewise, if I change results per page to 50, it showed me two pages with the exact same problem.

The other problem is that Clearspace is not expanding nested groups. So for example, we typically have the group of "Directors" nested in many other groups like "Software", "Sales", etc. So in Clearspace, the nested members are not counted as part of that group.

The first "feature request" would be for better management of users from the directory side. Disabled accounts in AD, like staff who don't work here any more, should be disabled in Clearspace and thus not count against the license limit. Or, more simply, it would be far easier to have a group in the directory like "Clearspace Users" which is taken to be the list of active clearspace users. This would avoid the problem of having computer accounts showing up as Clearspace users (yes, I know, this is partially because AD is insane).

Actually, I think that's the only feature request on this topic I have.

Thanks in advance for any help on the above problems!

- JDL