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8 Replies Last post: May 16, 2008 11:31 AM by Rob Conklin  
Click to view racerxm3's profile Novice 28 posts since
Aug 17, 2007

May 14, 2008 11:01 AM

Active Directory Users not Populating in DB

I am setting up Cleaspace 2.02 and for some reason users are not being added to the DB. It correctly finds all users based on my filter and it sees all 25 of these users in my group but they are not getting added to the DB. Please help.

Click to view Long's profile Expert 1,093 posts since
Apr 1, 2008
May 14, 2008 5:45 PM in response to: racerxm3
Re: Active Directory Users not Populating in DB

Henry,

 

Can you elaborate on what you mean when you say "users aren't added to the DB"? Are the users in the list of users when you go to Admin Console -> People? Are these users able to login?

~Long

Click to view Long's profile Expert 1,093 posts since
Apr 1, 2008
May 15, 2008 1:26 PM in response to: racerxm3
Re: Active Directory Users not Populating in DB

Can you verify which port you have Active Directory set to in Clearspace (ldap.port in the system properties). If you're on port 389, try change it to port 3268 (if you're behind a firewall you may need to open this port).

 

Try this and see if users can login, let me know how it goes.

~Long

Click to view Long's profile Expert 1,093 posts since
Apr 1, 2008
May 16, 2008 8:48 AM in response to: racerxm3
Re: Active Directory Users not Populating in DB

Henry,

 

Can you verify that Clearspace has been restarted after changing the ldap port settings, this is required before the settings take affect.

 

If that doesn't do it, can you post the output of the following query (minus passwords): select * from jiveProperty where name like '%ldap%';

Click to view Long's profile Expert 1,093 posts since
Apr 1, 2008
May 16, 2008 10:19 AM in response to: racerxm3
Re: Active Directory Users not Populating in DB

Glad to hear everythings working now,

~Long

Click to view Rob Conklin's profile Novice 8 posts since
Dec 31, 1969
May 16, 2008 11:31 AM in response to: racerxm3
Re: Active Directory Users not Populating in DB

wait until overnight, or run the import from the admin console. All my users populated (And blew out my licensing limit :-) )

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