I am setting up Cleaspace 2.02 and for some reason users are not being added to the DB. It correctly finds all users based on my filter and it sees all 25 of these users in my group but they are not getting added to the DB. Please help.
Henry,
Can you elaborate on what you mean when you say "users aren't added to the DB"? Are the users in the list of users when you go to Admin Console -> People? Are these users able to login?
~Long
By not populating, I mean that the jiveUser table has only an admin and openfire user at the end of setup. That's it, and no one can log in. However, during setup when I enter the LDAP info including the user filter and group info it finds the proper list of users so it can definately "see" my users. I've set up Clearspace a number of other times with previous versions and this is the exact same LDAP params I've used before and they worked then. I've defined a SQL Server Login and given it the appropriate permissions as per the installation guide so I'm really at a loss here. The only thing close to an error I see during setup is that the fax, pager and homephone AD fields are not found.
Can you verify which port you have Active Directory set to in Clearspace (ldap.port in the system properties). If you're on port 389, try change it to port 3268 (if you're behind a firewall you may need to open this port).
Try this and see if users can login, let me know how it goes.
~Long
Henry,
Can you verify that Clearspace has been restarted after changing the ldap port settings, this is required before the settings take affect.
If that doesn't do it, can you post the output of the following query (minus passwords): select * from jiveProperty where name like '%ldap%';
Restarting seemed to do it. I've notice the behavior is also different in version 2 where now the DB table is popluated only when a user logs in for the first time. Thanks.
wait until overnight, or run the import from the admin console. All my users populated (And blew out my licensing limit :-) )