Theme of 3.0: Social Business Software

With this version of Jive SBS, you'll find an array new features as well as enhancements to existing ones.

Added, Improved and Removed in 3.0

Fixed Issues

Known Issues

Note: For changes in previous versions, be sure to see earlier versions of this document:

Added, Improved and Removed

New Features

Improvements

Removed

New Features

Bookmark items from both inside and outside the community. Bookmarks are Jive's take on social bookmarking, and they show up in a few different ways. First, you can bookmark all content types. When you bookmark an item, you add it to the list of your bookmarks (either public or personal) under Your Stuff for easy retrieval later. It also increments the count of people who have bookmarked that item. So you can easily see if content is popular based on the number of people who have bookmarked items.

Bookmarks also enable members to share resources and links found outside of the community with other members in the community. While browsing an external site, if you find content that you think would interest other members of the community, simply bookmark it, and the bookmark will be added to the community where other members can find it and even comment on it.

Connect communities through bridging (optional module). Bridging helps people create an aggregated view of information from across multiple communities. With bridging, you can customize your personalized homepage and add widgets from remote (or bridged) communities.

People with access to bridged communities can add widgets displaying their connections activity from one community, popular discussions on another community, and recent blog posts from a third. All of these can be displayed on the same page.

Upload, embed, and display video (optional module). Whereas in version 2.5 you could embed videos that were hosted on third-party sites (such as YouTube and Vimeo), in version 3.0 uploaded video can be tied to the security within the system.

In 3.0, the application transcodes uploaded videos, then streams them to a player included in the user interface. In the way you create a discussion or document, you can create a video post that can be embedded in other content.

Capture community activity with analytics (optional module). In version 3.0 the analytics feature represents a data warehouse component through which you can capture of all community activity. This feature broaden the application's focus from capturing only creation activities to include all activities by community members (creating, consuming, and social activities). The feature moves data collection to a separate database where it can be loaded asynchronously (taking the load off of the production database).

The application will also include a new kind of dashboard in the admin console. Driven from data in the warehouse, it will be focused on adoption and participation metrics. Future reporting enhancements will take advantage of the additional data, making use of newer analytical technologies.

Do sentiment analysis of content (optional module). With the insight module, you can get sentiment analysis for key topics within the community. Through this feature, you can know when a lot of people are talking about your products or brands -- even whether what they're saying is good or bad. Use insight to identify the community's influential voices. This will let you know if there are certain members whose content is viewed and commented on most often, helping you drive engagement and loyalty within your community.

Improvements

In addition to the new features, there have been many improvements across the product.

Focus search with contextual type-ahead. Type-ahead search now offers the option of searching within the current space, project or group. While browsing a member's profile, the type-ahead search also provides a convenient way to search content created by that particular member.

Get to useful search results faster. The search results page has been reorganized to make it faster to filter to just the information you need. Content that matches your search phrase has been moved up the page so that it can be located quickly. People and Places results that match your phrase have been relocated to the right-side area, but make use of avatars and icons so that they can be easily found. Filtering by time frame and content type were previously hidden behind the More Options panel, but now you access those filter options directly from the results page. Finally, results provided via OpenSearch sources are displayed on separate tabs on the search results page.

More convenient access to actions related to people. The mini-profile displayed when hovering over a username now provides follow (add friend) and stop following (remove friend) actions.

Improved profile editing. Adding a photo and adding an avatar have been combined and offer a convenient cropping tool. Your avatar can be uploaded separately, or you can crop an area of your photo to use as your avatar. Members can update their status from their profile page.

Now you can keep track of all of the places where you interact with content through the new Places widget. The Places widget combines browsing and searching of spaces, projects, and groups into one convenient tool. Additionally, the Places widget provides a list of My Places, which includes Groups to which you belong, projects you are following, and spaces you are following. The ability to follow a space was added with this release as well.

Now you don’t have to refresh your browser to see updated content. Widgets now offer a handy refresh feature, so that you can update the content within a single widget.

The space administration page in the admin console has been replaced to address scalability and ease of use. The new space admin page offers dynamic loading of lists for increased performance and provides drag and drop ordering of spaces so you can easily control the way the list appears in the end user UI.

Easier content type development with custom content types. The custom content framework significantly reduces the development effort when adding new content types. Instead of developing overlays, you simply use the new API to develop a content type that's rateable, commentable, and so on. You can quickly make your content type feel just like an out-of-box first-class content type.

More easily move content. The new way to move content streamlines the process and makes it easy for admins and end users alike. You can easily move content between spaces, projects, and groups. Users also receive helpful warnings if they are moving content to or from private places.

Easier file uploads. The new file upload form's design makes browsing to your file the first thing you do, adds the ability to include rich text in your description.

Transaction support. The transaction implementation builds on the integrity and reliability of the database system.

Performance enhancements. The use of sprites for icons and the refactoring of the search APIs are just a couple of the enhancements that will bring noticeable performance increases for those using the community. Additional performance benefits are also realized due to more aggressive HTTP caching at the Apache server level.

Notes About This Release

Whether you're installing new or upgrading, you'll need to ensure that your instance is correctly configured to use HTTPS. After installing or upgrading, see the SSL configuration instructions in the Operations Cookbook.

GroupService groupMembers Resource Returns Only Information Available to the Caller

The groupMembers resource of the GroupService REST web service returns user data for the specified group. However, data that is ordinarily not available to the caller is omitted. In other words, if the user name and email address is hidden from the member whose credentials are being used to request the resource via REST, then those fields will not be returned.

Full Fixed Issues List

Bugs Fixed

Known Issues in this Release