Strategies for Launching a Social Business Collaboration Platform - Swiss Re Case Study

During the economic downturn, Swiss Re (one of the world’s leading and most diversified reinsurers) saw increasingly complex demands for its solutions and products. At the same time, the company's organizational realities changed. Teams were becoming virtual and travel budgets were cut. The business problem was clear: quicker and more efficient exchange of expertise was needed. The multiple collaboration tools the company depended upon—including email and other web-based tools—no longer satisfied their needs.

The solution, Swiss Re determined, needed to be an investment in next-generation social business tools that promoted active collaboration across business units, global locations, and time zones. This in turn would facilitate an efficient exchange of expertise and information, greater innovation in response to client needs, and fast delivery of services to key clients.

Learn how Swiss Re took a community-centric approach to collaboration and transparency, by launching a Social Business Software platform for virtual client teams, expert networks, projects, learning groups, and other special interest groups. Hear 10 key learnings that can be applied by any organization looking to successfully implement a social collaboration initiative.

Learn Strategies To:

• Boost information being leveraged across functions
• Accelerate client responsiveness and organizational agility
• Advance problem solving and solution creation capabilities
• Ingrain brand and culture — a climate for sharing, connecting, and building
• Set consistent and transparent actions on communications

Get Free Resources:

• Gartner, Inc. Report: 2009 Magic Quadrant for Social Software in the Workplace
• Jive Customer Case Study: Swiss Re

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