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Linking in rich text editors

Posted by Aaron Johnson on Aug 23, 2007 11:04:14 AM

Jon Udell <a href="http://blog.jonudell.net/2007/08/17/unexamined-software-idioms-1-linking-in-rich-text-editors/">recently blogged</a> about how the user interface for creating links in rich text editor hasn't changed in years:

The idiom goes like this:

 

1. Select the text to which you want to attach your link.

2. Click the Link button.

3. Type (or paste) the URL.

 

I’ve watched novices struggle with this for years, and it’s no wonder that they do.

We've spent a number of cycles making the rich text editor linking process easier in Clearspace. In case you've never explored the little link button in the editor, clicking on it pops up a window that looks like this:

 

 

The pop up window defaults to showing you a search interface: do a quick search and you can link to anything in Clearspace.  Conveniently there are two other options: the history option:

 

 

 

which shows a list of your most recently viewed blog posts, forum threads and wiki documents and second: the web address option:

 

 

 

where you can type in or paste a URL and then a link title. We've gone through a number of rounds of design on this pop up window and I'm sure there's still room for improvement (there is no perfect design). We'd love to hear your feedback though: what do you like about linking in the editor?  Which of the three tabs do you find you use the most?  Did you even know it was there? And for any developers out there, has anyone tried to or wanted to customize the editor?  If so, what did you did do to it?

1,370 Views Tags: clearspace, userinterface, jonudell, design, linking, editor, unexamined-software-idioms


Oct 9, 2007 6:36 AM rboutin rboutin    says:

In principle I like the link utility but I would really like to see the ability to change the link "name" under the Community Content tab as is possible under the Web Address tab.

 

Good work!

 

-randy

Nov 20, 2007 12:24 PM ernestkoe ernestkoe    says:

I find Clearspace's unwiki-like approach to linking to be it's singular biggest impediment to real adoption. I understand the theoretical desire for unique document links but the linking pop-up interaction slows down any documentation exercise. Confluence does linking nicely. I am lobbying hard for you guys to go towards a more natural internal linking scheme:

 

MyNewDocument should just work!

 

If you have multiple spaces, then {OptionalSpaceKey}:MyNewDocument should just work