Friends of Jivespace

RE: Did You Know - Clearspace/SBS and Friend Management

greg@jivesoftware.com — Tue, 02 Jun 2009 17:37:29 GMT

Thanks for the note, Ryan, it's great to hear that you like friend/connection management in Jive SBS!

RE: Dust'n off the ole' Blog ... 2.5.x Rocks the Kazbaa!

communities@jivesoftware.com — Tue, 11 Nov 2008 22:08:15 GMT

Ryan, thanks for the great feedback, and welcome back to the community. We've been missing you!

RE: It's all about the editor!

communities@jivesoftware.com — Wed, 09 Jul 2008 14:28:05 GMT

Here here. I couldn't agree more!

RE: Emphasizing the "Social" in Clearspace's "Social Productivity"

communities@jivesoftware.com — Fri, 04 Apr 2008 20:37:40 GMT

Rob,

This is great! Thank you for doing this. We are certainly looking at ways that we can improve social productivity within our Clearspace products; however, I would also like to challenge our community to add more features and social integrations via plugins. Have a great plugin that does thing cool for another wiki, discussion forum, or blog platform? If so, port it to Clearspace!

RE: ClearspaceX - Really Know What Your User's Want!

communities@jivesoftware.com — Fri, 21 Mar 2008 21:29:40 GMT

Hey Ryan,

This is a great use case for Clearspace, and thank you so much for taking the time to share it with the rest of the community.

Interestingly, we use it this same way within Jive. We use polls for everything from which beer to put in the breakroom to picking our next vertical demo for Clearspace. Discussion threads give us feedback on Clearspace product features or company policies. We use documents to plan out the details, and then do blog posts to communicate decisions or share information.

I would really be curious to hear how others use Clearspace in similar use cases.

RE: Chief Knowledge Officer

greg@jivesoftware.com — Tue, 18 Mar 2008 19:00:13 GMT

Congratulations Graham!

RE: Chief Knowledge Officer

communities@jivesoftware.com — Tue, 18 Mar 2008 16:40:12 GMT

Congrats! It really is amazing how the idea of knowledge has changed within companies over the past decade isn't it?

RE: Chief Knowledge Officer

communities@jivesoftware.com — Tue, 18 Mar 2008 16:30:50 GMT

Magpie - congratulations on your new role!

RE: It's all about the editor!

communities@jivesoftware.com — Mon, 17 Mar 2008 06:00:08 GMT

dmccall, this was a great analysis of interface usability.

In Psychology what you have described is a type of precognitive habituation called the Mere Exposure effect (also known as the Exposure effect.) This is related to pattern recognition, observer-expectancy, and memory bias. Mere Exposure was first coined in an article by a social psychologist Robert Zajonc in a 1968 copy of the Journal of Personality and Social Psychology.

Basically it states that that more exposed to a specific stimulus one is, the more one tends to 'like' that stimulus. That is: the more familiar, the more liked (even if subconsciously.) Advertisers have used this for years.

But in relation to user interfaces in software - you're right, the interface on the app probably makes it a bit hard for newbs to gain a sense of 'ok' and 'calm' when using it, if they a. don't have a previous sense of familiarity with it or b. are not software exploratory types.

This is so hard in many ways, because oftentimes to gain this familiarity one must 'mimic' other software interfaces which are already ingrained in the public mind; however said mimicked interfaces are definitely not necessarily ever the best when it comes to usability standards, cognitive psychological design interface best practices, etc. They just were the first that gained momentum and became a part of the public consciousness.

I'm not sure what one should do when designing a product; perhaps abide a little bit by the public sense of standard, and then hope your product becomes big enough which a large enough user base to change it to a new, better usable interface and bring the whole rest of the industry along with you. Or work with other companies/products to do a whole industry interface change rollout at the same time...

Certainly intriguing to think about! Thanks for bringing it up.

RE: It's all about the editor!

dmccall@gene.com — Thu, 06 Mar 2008 04:56:47 GMT

Hi Magpie,

i just took a look at http://xopus.com/ and unfortunately it doesn't work with Safari on Mac. which is a requirement for our company.

Here is a huge list of WYSIWYG editors: http://www.geniisoft.com/showcase.nsf/webeditors to look at as well.