Chief Knowledge Officer

communities@jivesoftware.com — Tue, 18 Mar 2008 07:20:02 GMT

I've got a new job! We'll more specifically a new role within the same company as it's CKO. It's taken about 18 months to get here so a moment of triumph is possibly applicable. However, since I've been tracking this role since it first appeared in the late nineties, the role may seem outdated.

Luckily during the passage of time a lot has happened, we are saying goodbye to Knowledge Management 1.0 and all things associated with its hype cycle and learning from the mistakes. Things like trying to manage knowledge instead of empowering knowledge workers.

Taking inspiration from Rod Boothby's The Chief Knowledge Officer's Dilemma blog on the subject, I can see some nice intersections with what Clearspace is trying to achieve i.e. the right technology and approaches to knowledge empowerment. Rod also has another great blog entry about the Glorious Centrally Planned Taxonomy which also fits well with Clearspace's tagging empowerment.

My role isn't just about applying the right technology or pushing the knowledge agenda, it also combines some very practical aspects like running a Program Management Office (PMO), Training, and Customer Support. In this way, I will be providing knowledge transfer support services to both internal and external customers.

I'll keep you posted along the way.

Blog Posts From Friends of Jivespace Tagged With cko

Chief Knowledge Officer