Plugin Downloads : Advanced Email Plugin : Comments

RE: Advanced Email Plugin

communities@jivesoftware.com — Sun, 16 Mar 2008 20:22:02 GMT

Great plugin. We need to do something very similar in forums, do you think this code could work there (with modification of course)?

Thanks,

Jay

RE: Advanced Email Plugin

aaron@jivesoftware.com — Fri, 25 Apr 2008 05:39:30 GMT

hi Jay,

Yeah, you could probably modify it to work with forums as well, to be honest I've haven't kept up with the forums plugin API, so it might have to be done as a custom overlay.

RE: Advanced Email Plugin

talreja_neeraj@emc.com — Tue, 27 May 2008 19:22:21 GMT

We are using clearspace Version 1.10.6 and we want to implement email response functionality, by giving user the facility to reply to blogs, documents etc, via outlook, blackberry and other external emailing system. I am wondering about the success of this plugin.Have any one did test without modification to this plugin ???

RE: Advanced Email Plugin

communities@jivesoftware.com — Thu, 17 Jul 2008 09:37:52 GMT

Hi Aaron,

I am not able to follow as per the configuration instructions given above.

We have a Windows 2003 server with a DNS record called clearspaceXX pointing to this same server on which we have ClearSpace 2.0.4 installed.

You have mentioned the UNIX command "iptables" command that needs to be run to forward requests, however we are having a Windows 2003 server.

Could you please provide me with some clearer instructions on going about this using IIS.

Regards,

Karthik.

RE: Advanced Email Plugin

aaron@jivesoftware.com — Sun, 20 Jul 2008 02:50:34 GMT

hi talrejaneeraj,

The current version of the plugin only works with 2.0.x, you'll need to upgrade if you want to use it.

Cheers,

RE: Advanced Email Plugin

aaron@jivesoftware.com — Sun, 20 Jul 2008 02:57:31 GMT

hi Karthik,

iptables is used for to forward incoming requests on port 25 to port 2500: I put the example there for *nix users because the SMTP server that the plugin includes wouldn't be able to bind to port 25 on nix systems unless Clearspace / Tomcat was running as a root user (nix doesn't like non root users binding to priveleged ports).

Anyway, did you see the directions for IIS / Exchange below that? You should be able to use those without doing anything with iptables.

Cheers,

RE: Advanced Email Plugin

communities@jivesoftware.com — Thu, 02 Oct 2008 18:25:35 GMT

I thought this was supposed to come standard with 2.5, no?

RE: Advanced Email Plugin

communities@jivesoftware.com — Mon, 06 Oct 2008 17:56:42 GMT

Worked with my Exchange Admin & it works great! What about attachments? Should those post add the attachments as well?

RE: Advanced Email Plugin

ted.hopton@ubm.com — Tue, 17 Mar 2009 16:52:47 GMT

FYI, a heads-up to those thinking of using this plugin -- it over-rides the vacation message filter. We wanted the capabilities offered by this plugin, but we have way too many "out of office" auto-replies trying to post to discussions and as comments for us to lose the capability to filter them out.

RE: Advanced Email Plugin

communities@jivesoftware.com — Tue, 17 Mar 2009 16:59:32 GMT

Thanks for advising on this (at least somebody did). We were just about to start using it and this would have been a major problem for us as well.

RE: Advanced Email Plugin

aaron@jivesoftware.com — Mon, 23 Mar 2009 23:39:40 GMT

Hi Ted,

There's actually a system property that you'll want to have set on your instance, "mail.smtp.from". Set this property to a valid email address (or to something like null@example.com) and all the bounce / out of office emails will go to that address instead of showing up in Clearspace. Low level details: the mail.smtp.from property corresponds to the return path header in an email, more information here:

http://stackoverflow.com/questions/154718/precedence-header-in-email

Cheers,

RE: Advanced Email Plugin

communities@jivesoftware.com — Wed, 25 Mar 2009 16:25:29 GMT

I found that attachments only post when you are creating content, not replying.

RE: Advanced Email Plugin

communities@jivesoftware.com — Fri, 17 Apr 2009 19:40:27 GMT

HI Aaron,

I read somewhere that this plugin does not yet work in a hosted environment - please can you clarify?

Thanks,

Philippa

RE: Advanced Email Plugin

ken.domen@nike.com — Fri, 24 Apr 2009 19:55:24 GMT

This may be the greatest plugin I have ever seen!

RE: Advanced Email Plugin

nick@jivesoftware.com — Fri, 24 Apr 2009 20:29:54 GMT

Just wait until our next release

RE: Advanced Email Plugin

communities@jivesoftware.com — Tue, 28 Apr 2009 16:08:24 GMT

3 things:

1. Are there any documents that outline the enhancements/fixes in the 3.0 version? I noticed in the source that tags can be set from email now, but I haven't seen that communicated anywhere.

2. Also, can somebody update the source code in the svn? The build file doesn't include the lib folder or the readme.html in the .jar. I had the same problem with the 2.5.7 version

3. Are there any plans to include some logging for the plugin? Or if there already is logging, how do I turn it on?

RE: Advanced Email Plugin

communities@jivesoftware.com — Wed, 06 May 2009 20:10:06 GMT

Is there any end-user documentation for this plugin? For instance on the use of BBML like [code]private function xyz() {}[/code] and how that gets rendered in the forums? Or on the way it tries to strip out quoted replies which frequently results in completely empty messags from email users?

RE: Advanced Email Plugin

communities@jivesoftware.com — Tue, 12 May 2009 05:18:30 GMT

Is anybody monitoring this?

RE: Advanced Email Plugin

aaron@jivesoftware.com — Tue, 12 May 2009 06:10:50 GMT

The advanced email plugin uses the same logic as the built-in reply via email as far as grabbing the content from messages, are the incoming messages HTML or plain text? can you post an example of the full email (full headers intact) in a thread here in the developer space?

RE: Advanced Email Plugin

aaron@jivesoftware.com — Tue, 12 May 2009 06:12:10 GMT

I read somewhere that this plugin does not yet work in a hosted environment - please can you clarify?

Our hosting team will install and configure the plugin for you if you're hosted with us, IOW, there's nothing in the plugin that prevents a hosted installation.

RE: Advanced Email Plugin

communities@jivesoftware.com — Tue, 12 May 2009 20:54:59 GMT

can you post an example of the full email (full headers intact) in a thread here in the developer space?

I opened the thread Message body gets mangled when reponding by email.

RE: Advanced Email Plugin

communities@jivesoftware.com — Fri, 15 May 2009 15:39:13 GMT

we just upgraded from 2.5.4 to 3.0.1 and the ESMTP server always replys "553 <documents-community-development@clearspace.dbadirect.com> address unknown." I'm not sure if I missed something during the upgrade or something else... I'm trying to test using telnet to the ESMTP server to rule out all other parts. Any help would be appreciated

RE: Advanced Email Plugin

communities@jivesoftware.com — Tue, 23 Jun 2009 20:13:45 GMT

I just want to add that I'm seeing the same issue using this plugin with 3.0.4. I'm connecting directly to port 2500 via telnet; the smtp server correctly responds to HELO and MAIL FROM commands, but I receive a 553 "address unknown" response for any recipients.

RE: Advanced Email Plugin

communities@jivesoftware.com — Mon, 06 Jul 2009 20:25:07 GMT

When trying to upload the Jar file for SBS 3.05 through the admin console, I get "No file was specified"

RE: Advanced Email Plugin

fountainr@netcsc.com — Tue, 07 Jul 2009 18:56:00 GMT

Great plugin. We have 1 problem though. It works for everyone except me. I'm an administrator of our Clearspace environment and everytime I send a message to post content I get this error

There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.

<xx.xxxxx.local #5.5.0 smtp;553 <xxxxx@xxxxx.xxx> address unknown.>

Other users can send the emails and it works fine

RE: Advanced Email Plugin

communities@jivesoftware.com — Tue, 21 Jul 2009 05:59:15 GMT

Great Plugin. While my testing show great promises, I saw the message content getting </p> breaks at specific points. I tested sending same emails from two different client iPhone and gmail (text only emails) and these breaks were introduced at specific points. I wonder if there is a way to take that away and have breaks where there are actual paragraph breaks. Let me know. Thanks

RE: Advanced Email Plugin

communities@jivesoftware.com — Tue, 01 Sep 2009 19:24:17 GMT

Is there a way we can tag the document that iam trying to post via e-mail ?

I was hoping to auto forward a few documents to a space and have the automatically fall under one of the tag groups based on the title, but that won't work obviously because the document is not tagged.

RE: Advanced Email Plugin

aaron@jivesoftware.com — Mon, 07 Sep 2009 06:30:13 GMT

Is there a way we can tag the document that iam trying to post via e-mail ?

If you're using Jive SBS 3.0.x and the latest version of the plugin, then yes, you can tag content when publishing via email, simply append:

tags: tag1, tag2, tag3

to the body of the email.

Cheers,

RE: Advanced Email Plugin

ken.domen@nike.com — Tue, 08 Sep 2009 14:33:05 GMT

here's a geolocation plugin we built which uses Advanced Email Plugin.

RE: Advanced Email Plugin

communities@jivesoftware.com — Tue, 08 Sep 2009 18:05:44 GMT

Thanks Aaron. It works.

RE: Advanced Email Plugin

communities@jivesoftware.com — Tue, 06 Oct 2009 21:30:24 GMT

I have installed the advanced email plugin. We are using sendmail, located on the same machine as the clearspace 3.x instance.

I have portforwarded port 25 to port 2500, and create the two system properties:

plugins.advancedemail.host: web209.mycompany.com

plugins.advancedemail.port: 2500

I am able to send mail when I create new content (through the email server setup, I imagine). however the reply-to address is <jive-1984937049-2005-2-1091@mycompany.com>, and not going directly to the machine that the sendmail instance is located web209.mycompany.com.

if I modify the address: jive-1984937049-2005-2-1091@web209.mycompany.com the email also bounces.

I am running clearspace 3.0.6 and advanced email plugin 3.0.2.

RE: Advanced Email Plugin

communities@jivesoftware.com — Fri, 13 Nov 2009 20:17:21 GMT

this sounds like a great feature. will it be updated for 4.0 (since we hope to migrate to it soon)?

RE: Advanced Email Plugin

communities@jivesoftware.com — Tue, 17 Nov 2009 16:31:07 GMT

It was like some thing so very useful for daily of my work. me n my best mate is 2 much into blogging I down loaded this plug in. Me and my mate applied this plug-in at the same day it’s working good in his cell phone but I am facing kinda dilemma in mine. I am not able to see the associated email addresses and after installing it am not able to open http://www.google.com and some other directories http://www.itbusinessdir.com/ is from one of them. Even me n my mate having a same cell and I have followed the instruction properly. This confusion is getting on the nerves.