Supportal Information & Feedback : Supportal Best Practices : Comments

RE: Supportal Best Practices

communities@jivesoftware.com — Sat, 22 Nov 2008 01:21:35 GMT

Your images are broken on this document.

RE: Supportal Best Practices

communities@jivesoftware.com — Mon, 24 Nov 2008 16:15:27 GMT

Hmm, this might be due to our Akamai caching. The images load up fine for me, but Kristina said it didn't load up for her the first time (refreshing forced them to show up though).

RE: Supportal Best Practices

communities@jivesoftware.com — Mon, 15 Dec 2008 22:40:16 GMT

I don't see the images either.....

RE: Supportal Best Practices

communities@jivesoftware.com — Mon, 15 Dec 2008 23:30:31 GMT

I forced a refresh and still don't see them.

RE: Supportal Best Practices

communities@jivesoftware.com — Mon, 15 Dec 2008 23:43:55 GMT

Thanks guys. I think I still have the source images on my terminal at work, so once the weather is willing, I'll go in and redo the document.

RE: Supportal Best Practices

communities@jivesoftware.com — Mon, 15 Dec 2008 23:59:48 GMT

I have run into this problem myself on a number of occaisions. Let me know if there is a way to prevent it from happening , saving the time of having to go back in and re-insert the images .

RE: Supportal Best Practices

communities@jivesoftware.com — Tue, 16 Dec 2008 15:10:37 GMT

Wally, are you seeing red x's where the images should be, or just no images either?

RE: Supportal Best Practices

communities@jivesoftware.com — Thu, 17 Sep 2009 17:22:52 GMT

Hey Will - the weird thing, once I click on the image I actually see them. They are grey boxes, then I click on them, then the pop-up and I can see them.