Internal Collaboration : How to Add Wiki Wins : Comments

RE: How to Add Wiki Wins

communities@jivesoftware.com — Fri, 20 Mar 2009 21:13:05 GMT

I really like this Ted. Whoever is responsible for implementing a community a highly recommend leveraging Ted's idea here. I'm going to pass this on to our best practices consultants.

For others reading this, probably would be good to explain that "the wiki" is Ted's company's name for their social business software implementation. It's much more than a wiki (it's Jive) but pre-Jive that's what they had and that's how people know it as.

RE: How to Add Wiki Wins

gia.lyons@jivesoftware.com — Fri, 20 Mar 2009 23:30:38 GMT

I just bookmarked this in several Jive instances I participate in with my clients. Thanks for sharing!

RE: How to Add Wiki Wins

communities@jivesoftware.com — Thu, 10 Sep 2009 16:02:54 GMT

Has anyone used Bookmarks to do this, instead of setting up a new document with the "wiki-wins" tag? You can tag the bookmarks, and give an explanation, but I can't figure out how to show a filtered (by "wiki-wins" tag) list of bookmars on the overview page of my advocate group.

I think this way is faster, and will encourage more people to label wins.

This would be even better if users could rate bookmarks. That is one advantage of using documents, while it is more time to create, they can be rated by users to make it easy to find the good ones.

(I'm using a different tag, but used "wiki-wins" above for clarity)

Update: You can do this in your profile area, but I couldn't get the syntax from the address to work on the bookmark page (then I could just use a hyperlink)

...../people/username?view=bookmarks#tags=wikiwins SBS 3.0.6

RE: How to Add Wiki Wins

aaron@jivesoftware.com — Thu, 10 Sep 2009 18:51:12 GMT

You can get a feed of all the things in the system that have been bookmarked with the tag 'wikiwin' by using this feed:

https://example.com/community/feeds/tags/wikiwins

and then add an RSS Subscription widget on the homepage of your advocate group that points to that feed.

That help / work?

RE: How to Add Wiki Wins

ted.hopton@ubm.com — Thu, 10 Sep 2009 18:58:59 GMT

Bookmarks do offer intriguing possibilities. When I developed this, we did not have bookmarks in our site.

I guess it comes down to what you can get people to do. If it's as simple as adding a tag or bookmark to anything, then I bet you will get more people to tell you about wins. I like that. If you can get them to summarize what the win was and then tag it in ways that describe it well, then you get data that's easier to scan, organize and review. But getting people to do that is a challenge, for sure.

RE: How to Add Wiki Wins

communities@jivesoftware.com — Fri, 11 Sep 2009 12:56:54 GMT

AJ,

Thanks - that is almost just what I wanted.

I now have the filtered RSS feed loaded per your example. It works in that I can steer my advocate team to items we consider wins, but it doesn't show the bookmark notes, which provide the necessary context.

I see the notes when I look at the bookmarks in my profile / my stuff / bookmarks...

http ://example.com/people/usernameABC?view=bookmarks

This is the view that I would like to have. The customize options I have for the RSS feed don't get me there (all I can change is "show full content if available".