Jivespace: Message List - Out of Office Interceptor

Re: Out of Office Interceptor

communities@jivesoftware.com — Mon, 24 Jul 2006 15:59:40 GMT

Neil,

I would recommend using the regular expression filter instead then. Like I mentioned earlier the keyword filter is not designed to work on strings. If that is not working right you should also be able to configure your mail server to drop/delete "out of office" messages from the forums inboxes.

Cheers,

Joel

Re: Out of Office Interceptor

communities@jivesoftware.com — Fri, 21 Jul 2006 19:07:15 GMT

Using \' converts it back to & quot; I tried using /' and it didn't work. Instead it gave the following exception:

2006.07.21 15:03:04 error Db exception thrown importing message into forum "Interest Test Forum"

com.jivesoftware.forum.MessageRejectedException:

at com.jivesoftware.forum.interceptor.KeywordInterceptor.invokeInterceptor(KeywordInterceptor.java:328)

at com.jivesoftware.forum.database.DbInterceptorManager.invokeInterceptors(DbInterceptorManager.java:373)

at com.jivesoftware.forum.database.DbInterceptorManager.invokeInterceptors(DbInterceptorManager.java:384)

at com.jivesoftware.forum.database.DbInterceptorManager.invokeInterceptors(DbInterceptorManager.java:398)

at com.jivesoftware.forum.database.DbInterceptorManager.invokeInterceptors(DbInterceptorManager.java:416)

at com.jivesoftware.forum.database.DbForumThread.addMessage(DbForumThread.java:565)

at com.jivesoftware.forum.gateway.JavaMailImporter$InsertCacheItem.insert(JavaMailImporter.java:2955)

at com.jivesoftware.forum.gateway.JavaMailImporter.importMessages(JavaMailImporter.java:1345)

at com.jivesoftware.forum.gateway.JavaMailImporter.processMessagesAndImport(JavaMailImporter.java:505)

at com.jivesoftware.forum.gateway.JavaMailImporter.retrieveMessages(JavaMailImporter.java:428)

at com.jivesoftware.forum.gateway.JavaMailImporter.importData(JavaMailImporter.java:155)

at com.jivesoftware.forum.gateway.Pop3Importer.importData(Pop3Importer.java:85)

at com.jivesoftware.forum.gateway.DefaultGatewayManager$ImportRunnable.run(DefaultGatewayManager.java:576)

Re: Out of Office Interceptor

communities@jivesoftware.com — Fri, 21 Jul 2006 16:24:31 GMT

Hi Neil,

I would highly recommend the regex editor. The keyword interceptor doesn't really work that well with strings. It is designed to work with words only. You might try escaping the quotes with /'s. Again I would use the regex interceptor.

If you are having a hard time understanding regex syntax there are some great resources on the web.

http://www.regular-expressions.info/

http://en.wikipedia.org/wiki/Regular_expression

just to name a few.

Cheers,

Joel

Re: Out of Office Interceptor

communities@jivesoftware.com — Fri, 21 Jul 2006 14:21:06 GMT

I believe we have a custom regex interceptor, but it is too difficult to understand and use, so I would prefer using the Keyword interceptor.

I have tried putting: "out of office" OR "vacation alert" into the Blocked Content Query String but the input gets automatically converted to & quot;out of office& quot; OR & quot;vacation alert& quot;

(The amperstand is touching the quot;, but I cannot post that here because it automatically converts that entity to a ")

Please advise if I need quotation marks or not, and if this is a 5.0.4 forum bug.

Thanks,

Neil

Re: Out of Office Interceptor

communities@jivesoftware.com — Thu, 20 Jul 2006 22:20:49 GMT

Hi,

I am assuming that you are using an email gateway and trying to find a way to not place out of office messages into the forums. You might want to find a way to intercept them on the email side of things.

You could use the keyword interceptor to trap these messages but I would recommend implementing a custom interceptor. Look at the existing interceptors and the java docs located at http://www.jivesoftware.com/builds/docs/latest/documentation/ for a good place to start.

Cheers,

Joel

Out of Office Interceptor

communities@jivesoftware.com — Thu, 20 Jul 2006 20:07:10 GMT

Hello,

I am trying to create either a Global Interceptor or Message Interceptor to block incoming messages that have "Out of Office" or "Vacation Alert" in the subject field. Is there a way to do this with any of the existing 5.0.4 interceptors?

Neil