Jivespace: Message List - Need help installing on Godaddy virtual dedicated server

Re: Need help installing on Godaddy virtual dedicated server

ian@servicemanagement101.com — Fri, 19 Dec 2008 20:43:17 GMT

Todd

Just setting up new domain so I can eval this weekend - and pointing a domain name to it on my test virtual dedicated server. Are you able to answer my question about licensing? Pricing seems to be based upon # users. Are these admin/author/manager users? I'm hoping it excludes registered/member level users at $59/year each...!

Ian

Ian Clayton - Consultant

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Re: Need help installing on Godaddy virtual dedicated server

communities@jivesoftware.com — Fri, 19 Dec 2008 19:38:21 GMT

Hey Ian,

Running the shell script shouldn't be too hard at all. If you log in your should just be able to run it with something like this:

./start-clearspace.sh &

That will run it in the background so that when you close the SSH session it will still continue running. Let me know if you need any further assistance. Thanks!

-Todd

Re: Need help installing on Godaddy virtual dedicated server

ian@servicemanagement101.com — Fri, 19 Dec 2008 19:31:47 GMT

Todd

Thanks - my challenge is running the shell script - I seldom use the shell access to my website and remain technically challenged on that aspect of building websites.... I'll be sure to let you know how that goes later today.

I have another question - its about pricing. I see that pricing is based upon number of users. Are registrations counted as users or does users only apply to the number of administrators?

I am hoping that the number of registered users/members/guests/subscribers is not part of licensing - this would be cost inhibitive should the site gain popularity!

If I get stuck on the installation can someone help... it is for evaluation purposes. By Monday I'll be making a decision on how to go forward and whether to replace Community Server in my networking strategy.

Thanks

Ian

Ian Clayton - Consultant

ian@servicemanagement101.com<mailto:ian@servicemanagement101.com>

T: +1 (858) 350.1117, C: (858) 688.0404

itSMF USA Lifetime Achievement Award Recipient 2005

Founder ITSMI, Co-Founder, itSMF USA

Certified Service Management Professional, ITSM Master, ITIL Service Manager V2

ITIL Expert Diploma V3

Approved ITIL Instructor.

Re: Need help installing on Godaddy virtual dedicated server

communities@jivesoftware.com — Fri, 19 Dec 2008 14:15:06 GMT

Hi Ian,

This should be fairly simple assuming you are just testing this out and this isn't a production deployment. I would suggest downloading the standalone version of Clearspace for evaluation purposes.

Extract the standlone to somewhere on your server
Run the start-clearspace.sh script
Navigate to www.yourdomain.com:8080/clearspace to setup clearspace
Fill out all of your info, restart clearspace when it asks
Then you should be able to access the site

Here are more specific docs:

http://www.jivesoftware.com/builds/docs/clearspace/latest/ClearspaceInstallGuide.html

Thanks.

-Todd

Need help installing on Godaddy virtual dedicated server

ian@servicemanagement101.com — Fri, 19 Dec 2008 03:35:23 GMT

Hi - I have a sandbox area on Godaddy - Linux... I would like to install so I can see the admin side of Clearspace and appreciate what it takes to build a community.

I have downloaded a zip and although I have shell access would prefer to ftp to sub directory and instal with sample database.

How do I do this?

Ian ian@sevicemanagement101.com