Jivespace: Message List - "view" doesn't work to open document on IE

Re: "view" doesn't work to open document on IE

dishant.shah@cerner.com — Tue, 28 Apr 2009 19:03:00 GMT

What was the resolution?

We are seeing a similar issue.

Thanks!

Dishant

Re: "view" doesn't work to open document on IE

communities@jivesoftware.com — Tue, 20 Jan 2009 17:03:09 GMT

Thanks Manabu.

Re: "view" doesn't work to open document on IE

mkato@champlain.edu — Tue, 20 Jan 2009 13:12:52 GMT

Thank you for your help. Our network admin and I suspect that this is caused by one of our servers. Looks like it's an internal problem.

Re: "view" doesn't work to open document on IE

communities@jivesoftware.com — Mon, 19 Jan 2009 22:19:31 GMT

Hey Manabu,

I'm not able to reproduce this in IE 7 and 2.5.3. Are you using IE 7 or IE 6?

Thanks,

Vinh

Re: "view" doesn't work to open document on IE

mkato@champlain.edu — Thu, 15 Jan 2009 14:14:28 GMT

Hi Vinh, Thank you for your reply. This only happens to an uploaded document such as word or excel and click "view" option under the file name. When you click "view", I get an option of either "open" or "save", and if I choose "open", another window opens but nothing happens in the window (just blank).

If I simply click the title of the file instead of "view", I get the same "open" or "save" option, and MS Office program starts..and it works.

Thank you.

Manabu

Re: "view" doesn't work to open document on IE

communities@jivesoftware.com — Thu, 15 Jan 2009 00:56:26 GMT

Hey Manabu,

I'm not sure I understand what's going on. Are you trying to open a binary document with IE? Binary documents are wiki documents with something like Microsoft Word or Excel files uploaded to it. This is exact same document is working for another browser like Firefox?

Thanks,

Vinh

"view" doesn't work to open document on IE

mkato@champlain.edu — Tue, 13 Jan 2009 18:36:00 GMT

If someone posted the same question before, I apologize.

This problem only happens on Internet Explorer. When a user choose "view" to read a document, and choose "Open" option, a new window opens but nothing is displayed. We use Clearspace v2.5.3. Is this something to do with settings on IE?