Jivespace: Message List - Search Toolbar

Re: Search Toolbar

communities@jivesoftware.com — Fri, 12 Jun 2009 23:42:58 GMT

No problem, I am glad to help. I think that based on your feedback here, you will be very happy with the level of quality in search in SBS 3.0. Refining search was one of the "under-the-radar" improvements in the new release, and from all the responses we've seen so far, it seems to have succeeded.

Regards,
Karl

Re: Search Toolbar

communities@jivesoftware.com — Fri, 12 Jun 2009 20:31:36 GMT

This helps. Thank you.

I am developing a training course internally on search and I want to start with a good foundation.

Nova Newcomer

COMMUNITY MANAGER

DIR 503-575-4109

Re: Search Toolbar

communities@jivesoftware.com — Fri, 12 Jun 2009 19:21:33 GMT

Our search formula is based on the standard for Apache Lucene: http://lucene.apache.org/java/2_4_0/scoring.html. In addition, we give extra weight to search results based on popularity (how often is content viewed, edited or replied to), age, subject, and tagging. For exact details on how this works, you're more than welcome to dig into the code base .

Re: Search Toolbar

communities@jivesoftware.com — Fri, 12 Jun 2009 17:59:28 GMT

Just for clarification, can you tell me what "Top 5" means? What's the formula? Is it popular, most relevant? If most relevant, what does that mean/what's the formula?

Re: Search Toolbar

communities@jivesoftware.com — Fri, 12 Jun 2009 15:28:36 GMT

Tried this and it worked, except it doesn't work if you type "IT".

Is there something about CAPS and search that you can explain for me.

Nova Newcomer

COMMUNITY MANAGER

DIR 503-575-4109

Re: Search Toolbar

communities@jivesoftware.com — Fri, 12 Jun 2009 15:16:12 GMT

Thanks!

I will try that.

We are working on our upgrade to 2.5.11 and then 3.0 after that...

Re: Search Toolbar

communities@jivesoftware.com — Fri, 12 Jun 2009 13:34:26 GMT

Hi,

It appears that this may be a limitation with search in 2.5. I have confirmed that this works in 3.0, and in fact you can confirm this by using the search box on this page.

However, I have one more thing to try:

Go to the Admin Console: System > Settings > Search. Click the Stop Words tab, and remove 'it' from the list.
Rebuild your search index.

Regards,
Karl

Re: Search Toolbar

communities@jivesoftware.com — Fri, 12 Jun 2009 00:32:22 GMT

This is a problem when the thing users are searching for is "IT" -- a very common search term for our users.

And, unfortunately, for us -- when I search for "IT" and press return to view "all results", it still doesn't produce any results.

Ideas?

Re: Search Toolbar

communities@jivesoftware.com — Tue, 09 Jun 2009 15:49:37 GMT

For performance reasons, the lookahead search feature doesn't pick up results until there are three characters in the box. However, if you click the search button or press enter, you will see that IT is found in the search.

Re: Search Toolbar

communities@jivesoftware.com — Mon, 08 Jun 2009 20:29:39 GMT

I will double-check, but I believe we have tried this after a re-index.

Also, does search return 2-letter words. We have a Space named, "IT" and our search does not return that result.

Nova Newcomer

COMMUNITY MANAGER

DIR 503-575-4109