Jivespace : Thread List - All Communities

Enhance the Polls Option, Expand Community Everywhere, and Add Social Networking Plugin

communities@jivesoftware.com — Fri, 11 Sep 2009 16:45:36 GMT

Social media is becoming big. With all the Facebook, Myspace and Twitter pages that corporations are sponsoring it is starting makes sense to try to bridge the social media space with the consumer support forums space. For example through twitter our social media team creates polls. They use short URL's to poll sites. Lets just say that public polling sites can have some questionable material. In my opinion this lends itself a great opportunity to push users through a short url to a Jive SBS poll. Having a facebook/twitter plugin might be useful as well as there doesn't seem to be a "visitor" polling option in Jive. Having users be able to login to a Jive community, almost as SSO in a way, allows them to travel back and forth between the Social Networking site to the forum site. Allowing a social networking team to poll their twitter followers via a Jive poll consolidates their data into one smaller database.

Polls: Make polls a richer experience. Add ability to add pictures, videos and sound clips so that users can vote on more than just text. Make public voting possible. Perhaps by restricting voting by IP or use a plugin via another site to restrict to one vote per user.

Community Everywhere: Wouldn't it be great if you put your question up via your Twitter/Facebook status. Perhaps one of your friends has the same TV or Phone as you. You type in your question and even if it goes over the max number of characters, the status message is still sent to the Jive server and a tiny url is put in the post to continue to the Jive message. The status message could then be reviewed by the database to look for other like posts and respond with a tweet back at the users if a similar post is found with a tiny url or it uses the similar information to then create tags and post in the proper community. If a community cannot be found or tags associated then the thread would go into moderation for someone to manually associate info to. Any follower/friend who uses the tiny url to visit the thread would be given a message that the question is in moderation.

Social Networking: We're already connected to Facebook, Twitter, Myspace etc, why not make logging in and getting support even easier. Having a plugin that allows me to blur the lines between Jive and my social networking site would be fantastic. Not only does the company for whom I have a product with find out what issue I may be having or what help I may need but I also give my friends, family and co-workers the opportunity to answer my question. The plugin would also allow you to search your facebook friends and friend people through Jive automatically.

How did you brand your internal social enterprise solution?

gia.lyons@jivesoftware.com — Wed, 16 Jul 2008 16:50:13 GMT

How did you brand your internal social enterprise solution? What words did you use to describe it to employees? I know that the word "social" is a negative in many organizations, so I'm interested to learn what language, what brand, worked for you, and why, if possible.

Can't submit report for local 4.0.0 environment

communities@jivesoftware.com — Thu, 05 Nov 2009 08:31:08 GMT

Hi,

The admin page /admin/manual-report-submit.jspa creates an exception when I try and submit a report manually.

I get the following errors in the logs which may be related.

[INFO] [talledLocalContainer] java.lang.RuntimeException: java.security.InvalidKeyException: Illegal key size or default parameters
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.impl.MeteringEncryptionProvider.encrypt(MeteringEncryptionProvider.java:54)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.impl.JiveMeteringManager.encrypt(JiveMeteringManager.java:454)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.impl.JiveMeteringManager.getExistingStatusBean(JiveMeteringManager.java:394)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.impl.JiveMeteringManager.setMeteredResourceUsageStatus(JiveMeteringManager.java:98)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.seat.impl.JiveSeatsMeter.process(JiveSeatsMeter.java:69)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.seat.impl.JiveSeatsMeterTask.process(JiveSeatsMeterTask.java:46)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.seat.impl.JiveSeatsMeterTask.run(JiveSeatsMeterTask.java:35)
[INFO] [talledLocalContainer]   at com.jivesoftware.util.task.TaskEngine$GuardedRunnable.run(TaskEngine.java:602)
[INFO] [talledLocalContainer]   at com.jivesoftware.util.task.TaskEngine$TaskEngineWorker.run(TaskEngine.java:503)
[INFO] [talledLocalContainer] Caused by: java.security.InvalidKeyException: Illegal key size or default parameters
[INFO] [talledLocalContainer]   at javax.crypto.Cipher.a(DashoA13*..)
[INFO] [talledLocalContainer]   at javax.crypto.Cipher.init(DashoA13*..)
[INFO] [talledLocalContainer]   at javax.crypto.Cipher.init(DashoA13*..)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.impl.MeteringEncryptionProvider.encrypt(MeteringEncryptionProvider.java:51)
[INFO] [talledLocalContainer]   ... 8 more

When visiting the page above, I get the following exceptions:

[INFO] [talledLocalContainer] 2009-11-05 09:30:50,877 [http-8080-1] [742134C69CEEECE7E4138BEC54C4838A:admin] ERROR com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor - Failed to generate signature
[INFO] [talledLocalContainer] java.lang.RuntimeException: Failed to generate signature
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.impl.MeteringEncryptionProvider.getSignatureFor(MeteringEncryptionProvider.java:93)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.reporting.impl.LicenseReportManagerImpl.createReportLog(LicenseReportManagerImpl.java:252)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.reporting.impl.LicenseReportManagerImpl.generateLicenseReport(LicenseReportManagerImpl.java:80)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.action.ManualReportSubmitAction.execute(ManualReportSubmitAction.java:69)
[INFO] [talledLocalContainer]   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[INFO] [talledLocalContainer]   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
[INFO] [talledLocalContainer]   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
[INFO] [talledLocalContainer]   at java.lang.reflect.Method.invoke(Method.java:597)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:376)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:239)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:213)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.action.DisableCacheInterceptor.intercept(DisableCacheInterceptor.java:36)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.action.PageViewInterceptor.intercept(PageViewInterceptor.java:37)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.struts.FlashInterceptor.intercept(FlashInterceptor.java:41)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.struts.JiveWorkflowInterceptor.doIntercept(JiveWorkflowInterceptor.java:142)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:150)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.intercept(ConversionErrorInterceptor.java:123)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.struts.JiveConversionErrorInterceptor.intercept(JiveConversionErrorInterceptor.java:38)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:184)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:105)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:83)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:207)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:74)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:127)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at org.apache.struts2.interceptor.debugging.DebuggingInterceptor.intercept(DebuggingInterceptor.java:206)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:115)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.struts.JivePrepareInterceptor.doIntercept(JivePrepareInterceptor.java:57)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:170)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:123)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:176)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.struts.ModuleCheckInterceptor.intercept(ModuleCheckInterceptor.java:47)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.action.AdminSecurityInterceptor.intercept(AdminSecurityInterceptor.java:98)
[INFO] [talledLocalContainer]   at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:211)
[INFO] [talledLocalContainer]   at org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:50)
[INFO] [talledLocalContainer]   at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:504)
[INFO] [talledLocalContainer]   at org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:422)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.struts.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:100)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.filter.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:63)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
[INFO] [talledLocalContainer]   at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at org.apache.struts2.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:99)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.filter.PageViewFilter.doFilter(PageViewFilter.java:81)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:73)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:75)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:83)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265)
[INFO] [talledLocalContainer]   at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378)
[INFO] [talledLocalContainer]   at com.jivesoftware.swissre.plugins.authfilters.PolicyUserRestrictionFilter.doFilter(PolicyUserRestrictionFilter.java:101)
[INFO] [talledLocalContainer]   at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
[INFO] [talledLocalContainer]   at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.aaa.JiveAuthenticationTranslationFilter.doFilter(JiveAuthenticationTranslationFilter.java:173)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
[INFO] [talledLocalContainer]   at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:124)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.aaa.OpenfireAuthenticationProcessingFilter.doFilter(OpenfireAuthenticationProcessingFilter.java:114)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
[INFO] [talledLocalContainer]   at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.aaa.SessionTrackingFilter.doFilter(SessionTrackingFilter.java:55)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
[INFO] [talledLocalContainer]   at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:169)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
[INFO] [talledLocalContainer]   at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
[INFO] [talledLocalContainer]   at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:169)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149)
[INFO] [talledLocalContainer]   at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.aaa.JiveCaptchaProcessingFilter.doFilter(JiveCaptchaProcessingFilter.java:59)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.jivesoftware.base.profiling.http.RequestProfilingFilter.doFilter(RequestProfilingFilter.java:47)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.filter.RemoveJsessionIdFilter.doFilter(RemoveJsessionIdFilter.java:40)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.filter.ApplicationStateFilter.doFilter(ApplicationStateFilter.java:136)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.web.filter.ResourceRoutingFilter.doFilter(ResourceRoutingFilter.java:44)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at com.jivesoftware.base.profiling.http.ServerLatencyFilter.doFilter(ServerLatencyFilter.java:90)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
[INFO] [talledLocalContainer]   at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
[INFO] [talledLocalContainer]   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
[INFO] [talledLocalContainer]   at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:567)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
[INFO] [talledLocalContainer]   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
[INFO] [talledLocalContainer]   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
[INFO] [talledLocalContainer]   at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
[INFO] [talledLocalContainer]   at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
[INFO] [talledLocalContainer]   at java.lang.Thread.run(Thread.java:619)
[INFO] [talledLocalContainer] Caused by: java.lang.RuntimeException: java.security.InvalidKeyException: Illegal key size or default parameters
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.impl.MeteringEncryptionProvider.encrypt(MeteringEncryptionProvider.java:54)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.impl.MeteringEncryptionProvider.getSignatureFor(MeteringEncryptionProvider.java:90)
[INFO] [talledLocalContainer]   ... 157 more
[INFO] [talledLocalContainer] Caused by: java.security.InvalidKeyException: Illegal key size or default parameters
[INFO] [talledLocalContainer]   at javax.crypto.Cipher.a(DashoA13*..)
[INFO] [talledLocalContainer]   at javax.crypto.Cipher.init(DashoA13*..)
[INFO] [talledLocalContainer]   at javax.crypto.Cipher.init(DashoA13*..)
[INFO] [talledLocalContainer]   at com.jivesoftware.community.license.metering.impl.MeteringEncryptionProvider.encrypt(MeteringEncryptionProvider.java:51)
[INFO] [talledLocalContainer]   ... 158 more

Thanks,

Ben.

Have you uploaded your new avatar?

communities@jivesoftware.com — Fri, 13 Nov 2009 20:51:22 GMT

Hi everyone...Jiveworld was great...enjoyed the photo's. Thanks! I have finally put my avatar photo...seeing you were nice enough to take our pictures during Jiveworld. I had fun cropping mine a little when I uploaded it (platform let's you crop-that is cool!)

Love to see others upload their new photos. Cheers! Ron

rjb>20091113

Wonky Avatar Behavior

communities@jivesoftware.com — Sat, 21 Nov 2009 01:24:50 GMT

Hello,

We're seeing some avatars showing properly in a square image of 22x22 and some are displaying wonky in 22x17 with no apparent reason as to why the difference. It seems to be quite random.

Currently, in our instance for the 2.0 Adoption Council (http://eval2-socopartners.jivesbs.com/index.jspa) we have all of the defaults still in place and have not changed any Avatar settings, so we have no idea what might be causing this. We're operating SBS Version 3.0.5

Can you help us to figure out why this might be?

Thanks much!

Jamie

Add Company Name to the short pop-up profile

communities@jivesoftware.com — Sat, 21 Nov 2009 01:17:14 GMT

Hello,

We'd like to customize our ftl file (/template/global/view-profile-short.ftl) to show the user's company (when entered), but I'm not able to figure out what code to add to do this, as I'm not sure where I can find what the company field is called.

Currently, in our instance for the 2.0 Adoption Council (http://eval2-socopartners.jivesbs.com/index.jspa) we have all of the defaults still in place. We're operating SBS Version 3.0.5

I'm attaching our current ftl code for the short profile.

Can you share with me what code and where I should enter it to update the short pop-up profile to include company?

Am I correct in that we can revert back to the default setting if we do not care for this?

Thanks much!

Jamie

"Report Abuse" - Unexpected Error

communities@jivesoftware.com — Thu, 12 Nov 2009 15:16:07 GMT

I used the function "Report Abuse" on a document that had just been posted on which I had received an e mail notification.

When I clicked on the submitt button I received the message "Unexpected Error" -

The report is on the Space that doesn't have a space moderator yet, does this cause the error?

Getting 'customer insight' from an external community without "insights" module

czurcher@newark.com — Fri, 20 Nov 2009 22:53:02 GMT

We have not yet impelemented the Insights Module, although we are considering doing so. I would like to hear from other folks running external communities if there are any methods or tools you have found effective in gaining really relevant/valuable customer insights about your brand or product.

I have not found a good way using the default Clearspace reports in 3.0 to get any of this - and trolling the site and reading all of the discussions is quite time consuming.

I'd appreciate any input or suggestions from my fellow community managers.

Christy Zurcher

element14 Community Manager

www.element-14.com

Translation tools within SBS

janet.reitcheck@cerner.com — Wed, 11 Nov 2009 15:49:23 GMT

I heard at JiveWorld 2009 that several customers are using Google translations within their SBS community. Can anyone provide more information regarding how that integration was accomplished? Has anyone used another translation service besides Google? I would love to talk directly with anyone willing to share how to do this. Thanks!

Need help removing references to jive url rather than mapped url

communities@jivesoftware.com — Fri, 20 Nov 2009 22:10:21 GMT

We've set up a customized domain for our instance of Jive, but the auto messages that get generated in the system routinely attach the default Jive URL (*ext.hosted.jivesoftware.com/*). How do I fix this?

Question about virus protection in attachments

communities@jivesoftware.com — Fri, 20 Nov 2009 20:55:05 GMT

Hi,

In the admin console of SBS 3.08, I see a message template that looks like this:

Virus Scan

Email sent to the virus notification list when a virus is detected in a file.

English

/?action=edit&template=virusscan.email

When does this message trigger?

What kind of virus scanning is performed on attachments?

How do I turn this on / off?