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Enterprise 2.0 Conference

Posted by Matt Tucker on Jun 21, 2007 10:06:52 AM

 

![http://www.igniterealtime.org/blog/wp-content/uploads/2007/06/ent_2_0.gif!Greg] and I were in Boston this week for the Enterprise 2.0 conference.  We had a good set of meetings and lots of interesting discussions at the Jive booth. There were some consistent themes to the conversations:

 

 

 

 

  • Everyone is interested to see how large deployments of Enterprise 2.0 software will play out. Are cultural changes needed at large companies? When does IT get involved? What metrics will companies use to measure the success of these roll-outs?

  • A point-solution approach to Enterprise 2.0 doesn't cut it. Social software like wikis, blogs and discussions are meant to break down silos inside companies by eliminating inefficient email exchanges and by giving everyone a voice. But deploying products with narrow sets of functionality just ends up creating a whole new set of silos -- this time around content types. We've heard from people in companies that have gone with the point solution approach that they have go to one wiki instance for one set of information, the blogging engine for other info, and another wiki instance when they want updates about what another team in the company is up to, etc. None of it can be accessed by a single search, and every system has it's own version of social features like tagging and user profiles. One company we've talked to has literally three hundred different wiki instances. Trying to integrate these systems together is expensive and complicated.

  • Sharepoint is glorified file sharing and pretty universally despised. However, it's still being deployed very widely.

  • Clearspace is compelling: the fact that it delivers a unified suite of functionality (discussions, wiki documents and blogging) that's easy to use by both users and administrators is a very strong message. That said, getting the word out that Clearspace is even an option is still a challenge since we're a small company.  This was especially true in my talks with analysts at the show.

  • We (Jive) can't boil the ocean and take on every possible feature ourselves. Showing how Clearspace is already able to integrate with existing systems inside companies is important in almost all the conversations we have. We'll need to continue to demonstrate meaningful partnerships with other vendors. A number of people have told us they'd love Clearspace to be able to vacuum up their existing wikis.

 

 

 

 

Overall, the show reinforced the fact that it's an exciting time for the Enterprise 2.0 space. Companies are moving beyond pilot deployments and are trying to figure out how to make this software practical across their entire user base. I've pretty excited about the role Clearspace  will play in that process given everything above.

 

 

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Aug 14, 2007 5:53 PM Guest Jay  says:

Great entry.  The secret is to combine all the best features of the point solutions into one integrated application.  The amount of money spent administrating, troubleshooting and developing for separate applications is truly staggering.

 

Aug 14, 2007 5:53 PM Guest Susan Scrupski  says:

Hi there.  Scott Farquhar of Atlassian mentioned Jive to me while we were at dinner Tuesday night.  I stopped at the booth on Wednesday and was very pleased with what I saw of Clearspace.  I recommended it to one of our founders, and I hope he made his way to your booth sometime during the show.  I see a lot of potential for this product.  And small is irrelevant.  Look at Atlassian's success.  Users fall in love with easy to use and good looks.  Clearspace may take Best in Show once the word gets out...

 

Aug 14, 2007 5:53 PM Guest David Noble  says:

Thanks for the insightful summary of the conference!

 

Integration is definitely a challenge, and I like the phrase "eliminating silos" when describing its importance. It nicely captures a goal that people have likely encountered in other systems.

 

On the other hand, I think "boil the ocean" has "jumped the shark"

 

Seriously though, "Enterprise 2.0" will need to effectively integrate multiple products and components not just in the general collaboration space, but from domain-specific niches as well.

 

Aug 14, 2007 5:53 PM Guest matt  says:

Susan -- thanks for the positive feedback! I'll have to thank Scott for the introduction. I think there's a lot more we could do to integrate with JIRA and Confluence as well.

 

David -- I promise not to use such a lame phrase again. Also, it will be interesting to see how all the integrations play out.

 

Aug 14, 2007 5:53 PM Guest Dan Keldsen  says:

Matt - good talking to you today, sorry I couldn't fight my way through the crowds to meet you at the E2.0 show.

 

In my last job (13 years long, just left a month ago - was at Delphi Group, now at AIIM), we had a seminar series that had been running for a few years by the time I got there, called "Workflow: Joining the Islands of Automation" - and heck, "silo busting" has been discussed for a long time... my point being, yes, silos are a major pain in the neck for just about everyone, and not new, but it's far easier to erect a silo than to break it down.

 

That said, great to see that you folks get it, and are doing your part to address enterprise concerns in integration, manageability, leveraging existing infrastructure, etc.. Existing investments need to be recognized - lots of blood, sweat, tears, and MONEY have been poured down the drain, and making those investments bear further fruit is what will help make true Enterprise 2.0 action a reality.

 

Other would-be players in the Enterprise 2.0 space are much more in the "ignorance is bliss" stage, which isn't bad per se, but is a bit earlier in the market lifecycle than "real enterprises" may be willing to stomach. Good to see action across the lifecycle though - good for all of us!

 

Best,

Dan

 

Sidebar: Anyone providing large scale solutions for Apple is OK in my book too!