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The sort of Marketing people I would never hire

Posted by Sam Lawrence on Aug 18, 2007 10:28:59 AM

You use the word "brand" a lot

That word is used so broadly, obscurely and recklessly, it's meaningless to me. Not to mention that it's rarely used in a context I agree with. Leave brand to consumer packaged goods and let's focus on delivering meaningful and remarkable value through the company.

Your market is actually other marketers.

Most marketing people don't know their market at all. Their "market" is what they read in articles, analyst reports and in talking with their agencies. Rarely do I find someone who actually gets out there and has continual conversations with people to truly understand them.

You're guilty of being invisible

Paint by numbers doesn't cut it. Granted, most people haven't had the chance to do brilliant Marketing, but at least be able to tell me how you took a risk and how it paid off.

You think in terms of advertisements

Real ideas come way before you ever communicate them. People focused on advertisements never let the idea bloom. If marketers can't articulate how to notify someone in a compelling way, I don't want to hire them. Advertisements are horrible and all of us have become experts at avoiding them.

 

You don't have your own ideas

We're a creative company with creative products addressing a creative market. Triple the reason to be amazingly relevant with powerful ideas that you know how to pull off.

 

You're not a student

If marketing people aren't voraciously consuming, internalizing and changing their skills they've already given up.

 

You're used to other people doing it

Everyone and no one is doing the work in huge companies. If you haven't owned it, you can't know how to do it or be smart about it.

 

You have no influence

If they can't influence me in their resume or interview, how can I expect them to influence the market?

 

You can't write

Writing is making ideas clear for everyone. Good writers are good marketers.

 

You're scared of change

Marketers' jobs are to change the market. You can't be a good marketer if you can't stand change.

 

You can't say no

Have an opinion. Stand up for yourself. Don't just accept what I say.

 

You can't see what needs to happen

Take a step back. Are you spending your time on things that will make (the right) impact? What is required down the road? Don't drive while contemplating the inside of the car.

 

You don't believe

We have a fantastic product. It changes the way people work with each other. If you can't fall in love with that and market from the heart, we don't need you on our team.

 

You're a good multi-tasker

That's right, I don't want someone that's awesome at keeping 300 things going. People who chase everything get nothing done. I want someone that kicks ass on one thing and then moves on.

5,013 Views Tags: business, general, jobs, marketing, recruiting


Aug 17, 2007 5:26 AM Martin Olsson  says:

Great anti job-description. Almost makes me want to apply.

Aug 19, 2007 4:44 PM Jason Rushin  says:

Wait a minute...  You just described 90% of the people I've ever worked with.  How do you expect to find someone like this? 

 

Your points should be gospel for HR people everywhere, regardless of the role they are trying to fill.

Aug 24, 2007 11:00 AM Rich  says:

I want to hire people who state their ideas using positive language

Aug 24, 2007 11:00 AM Don Jamaica  says:

Bill Hicks would be...proud?

Aug 24, 2007 11:00 AM Kirk  says:

Well, it's always interesting to hear what people think about marketing people. With this much insight into what you don't want it sounds like you're the best marketing person in your company. Maybe you should be doing the marketing and should get someone else to do your job.

 

Ex-Market Development, Product Marketing, Business Development and General Marketing person who now lives in Hawaii and is thinking about moving back to the BA. I guess I should just stay put.

 

Kirk

Aug 24, 2007 11:00 AM Bob  says:

I found your list entertaining but the proof is in the pudding.  Have you taken a

critical look at YOUR website?  While the homepage is pretty good about telling me what

you do, when I look at the Openfire page I find "For companies looking for the leading

XMPP-based RTC server".  HUH????  What the hell does that mean?  The marketing person

who wrote or approved that page should be fired because he/she does NOT know who their

buyers are.  Your criteria for hiring marketing people should include that they know

the basics of marketing - who we are, what we do, why you should care, etc.  And, that

they know how to write for all the buying influences, the Economic Buyer, the Technical

Buyer and the User Buyer.

 

Thanks for listening,

 

Bob

 

PS, I was set to buy Clearspace until I found this blog and am using it.  How can you

have an app of this sort that doesn't do automatic line feeds?

Oct 11, 2007 5:30 AM Patrick  says:

Not sure if I should comment, having applied to your firm, but here goes anyway.

 

First, always and never (like the title of your posting) are not marketing words at all.  They are for people who are content with the way things have always been done; people who don't take risks.  There's no place for that in marketing.  I'd rather implement a bad tactic and revisit it than do nothing because I was paralyzed by the fear that it wouldn't be perfect.

 

Second, brand is important.  Many, many companies succeed with mediocre products because of the strength of their brand.  Think of GE, Honeywell, and Ford -- no one would say that their whole portfolio consists of kick-butt products, but customers are comfortable buying them because of brand.  Brand is a component of the overall message and helps sell the organization while your USPs sell the product.  Hell yes the word is misused, but that doesn't make it a bad thing.

 

Third, you are totally right about knowing markets.  Research is a component of that, but nothing substitutes for being close to the customer.  Keeping marketing locked in a room at the factory just assures that products won't meet real customer needs and won't be successful.

 

Last, many would treasure a role where they could focus on just one thing and be successful.  But that's not the way business is.  Multitasking isn't a bad thing, but it devolves into schizophrenia without a clear understanding of priority.  When smart folks know what's important, they'll work on the right things at the right times.

 

And, in case you can't tell, I have no problem telling others how I feel.  Hey, that's an obligation of a professional employee, in marketing or any where else.  If an organization has a culture that stifles respectful disagreement, then it's neither a healthy organization nor a productive work environment.

Mar 6, 2008 7:04 AM Mark  says:

Shit man...I'm 15 years deep into my career in marketing...live in Las Vegas with my wife and two young kids...started my own agency and grew it from a 1 person, 1 client, $1,000 a month start-up to a nearly $5 million a year company...but give me a couch to sleep on and some lunch money and I'll work for you for 60 days free of charge.  I don't know that I fully understand what it means to be a Jiver...but let's find out...

Mar 26, 2008 11:42 AM Cynthia  says:

Your thought in posting this was probably to engage in conversation exchange...maybe? But have you considered the damage and negative PR you've created as an unintended consequence for posting lists like this one?

 

I would like to think that most professionals out there who are hiring for a Director level position (or any position within their company for that matter) could do so with grace, poise and professionalism, rather than posting a list of all the qualities you don't want in a person. Do you honestly think that will make people WNAT to apply AND work for you?

 

Your HR ads are full of arrogance. Try a little more information on what your firm is about, the qualities you are seeking, WHY Jive Software is a great place to work , write it in compelling language, and place another ad for the Director position.

 

Just a suggestion.