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74 Posts tagged with the clearspace tag
8

Onboard with Clearspace

Posted by eric.butler Nov 2, 2007

As a new employee to Jive, I've been hungry to come up to speed as quickly as possible.  When I started, I was expecting my inbox to fill up quickly, and to spend long nights keeping up with the typical flow of emails.  I also expected to have to hunt folks down with the email chain of "FW: FW: RE: (etc!)" to get answers to my questions.

 

But things are different at Jive. I don't get many emails. No one does. And although I've only been here a month, I feel completely ramped up on the company, our products, and how work gets done.  As you can guess, our popular social productivity product, Clearspace, is the reason why.

 

We use Clearspace extensively inside Jive. It's very powerful, a huge time-saver, and an extremely efficient way for everyone to stay current with what's going on. We have discussions, debate ideas, post documentation, track progress, share knowledge and easily find current and historical information through Clearspace. This isn't just lip service. I am just one example, and onboarding is only one small productivity benefit I see in Clearspace that will continue to empower our company moving forward.

 

In the past, I've seen various metrics indicating it takes roughly 3-6 months to bring employees to full productivity. It's such a big deal, that there are entire industries and experts in the field who are constantly creating new software, processes, tools and best practices to reduce the "onboarding" time.

 

It's really impressive to experience a rapidly faster personal uptime. I can only imagine the cost benefit to other companies. Not to mention, I'm very happy to be on board.

2,712 Views 8 Comments Permalink Tags: clearspace, socialproductivity
2

If your current productivity software was a candidate applying for a job, I'd imagine you'd describe the applicant as frustrating, time-consuming, rigid, antisocial, and maybe "old-school." Definitely, too expensive for what they're really doing. Not exactly a flock of adjectives that would indicate a good fit.

 

Shouldn't we apply most of the same criteria for hiring employees that we use for productivity software?  Certainly, productivity software's job expectations have changed so it's at least time for a new job description. Personality-wise, I might look for a candidate that's easy to work with, social, quick, and can jump into any situation and help. Not to mention energetic and (dare I say) fun to work with.

 

One prospective customer of ours is a 15,000 employee health care company. They're making their decision about which software to choose by putting different choices in front of a lot of different cross-functional employees and scoring based on a number of use criteria--including how easy the software is to use and how much the employees liked to use it. The IT department stripped several applications of their branding so they could perform this as a "blind taste test." Since everyone was going to use the software daily, they saw this process as critical. They also strongly felt like the software's values needed to reflect their culture, since culture was a key ingredient to this company's success. 

 

Ultimately, it's time for a whole new set of productivity metrics as we move from personal productivity to social productivity. Isn't it time to take a good, hard look at your existing "productivity software" and think about having an intervention?

1,826 Views 2 Comments 0 References Permalink Tags: clearspace, socialproductivity
0

Behind the scenes, Jive has been having some serious departmental competition on the happy hour front. Every three weeks a different department is responsible for spending $100 and being as creative as they can be. There have been some truly amazing happy hours over the last few months. We've seen ice bars, international points of interest, tropical paradises, casinos (ok, that one went over budget), and "bad marketing" to name a few.  I have to say that my favorite part of this competition is to see just how creative (and competitive) the company really is. As busy as we all are, each team went all out and really thought through how to make their event fun.

 

For "bad marketing," the marketing team sent out spam, replaced the header on our Clearspace instance with clip art, plastered the office with "win a car" fliers, and put "sponsored by" logos on everything (the cabinets were sponsored by "wood"). But it had to be the Clearspace infomercial that stole the show. Michael and Chris, stars of the fake spot, pulled it off in one day--finishing from the An Avent Apart Design Conference in San Francisco at 4am.

 

 

 

 

 

 

The video was so good, that some folks visiting Jive asked if we really did make a commercial. As much as we love what Michael and Chris made, I think we'll spare airing it on the USA Network at 3am.

1,504 Views 0 Comments 0 References Permalink Tags: clearspace, fun
0

We wanted to remind everyone that you only have two weeks left to enter our Clearspace plugin contest and win cash, iPhone, t-shirts, free licenses and more!

 

All you have to do is submit an awesome plugin (fine print) for Clearspace by October 25th.

 

What can you win?

  • iPhone

  • Cash prizes up to $5000

  • Free 25 user license of Clearspace

  • Jivespace T-shirt

 

You can learn more about the judging / submission process and some additional prizes on Jivespace.

1,700 Views 0 Comments 0 References Permalink Tags: jivespace, clearspace, plugins, plugins, contest, planet-jabber
0

We're working hard on the latest version of Clearspace (1.7). Our original schedule slated it for release this week but instead we're going to push it back 3 weeks to October 25th (a Thursday). Why? We wanted to spend more time making it as solid of a release as possible and we wanted to invest some more time in to a couple of the newer tweaks and improvements. After that we'll stick to our normal release process.

 

I thought I'd take this time to detail one of the new features coming in 1.7, better OpenSearch integration. OpenSearch is a simple set of formats for describing search engines and executing search results on different platforms. From the beginning Clearspace has published its search results in an OpenSearch-compatible format. That allows other systems to consume our results or execute against them. Want to try it? Open any Clearspace instance in your Firefox browser and your search box (usually in the upper right hand corner of the application) will show an option of searching against that instance (you should see a little Clearspace logo).

 

The work we did in Clearspace 1.7 allows the application itself to consume OpenSearch feeds in to one unified page. Internally, our Clearspace instance is configured to search Jivespace and Ignite as well as our internal content. What's the point of this feature? It allows you to leverage your current network of websites or applications and search them all at once.

 

For more details be sure to check out our video about this in Jivespace.

1,391 Views 0 Comments 0 References Permalink Tags: clearspace
0

Clearspace 1.6 Released

Posted by Bill Lynch Sep 17, 2007

We released Clearspace 1.6 last Thursday, and it's got some really nice improvements and new features. I'm personally very excited about customizable spaces. This allows space owners to decide what's important in their space and customize the layout of the "Overview" section. We've found that a lot of our customers are using the main space page as their department's front door and they wanted a lot of flexibility around the content and layout. Be sure to check out the main Clearspace page for more info or watch the short video about the feature.

 

Another minor new feature is the ability to migrate content back and forth between different databases. This was a pretty highly requested feature from customers. We've had a number of people start an evaluation on the embedded database then want to migrate that to a more production ready database. We added a simple page in the admin console which allows administrators to point to another database and transfer the content.

 

Finally, a bit of a marketing update: we've refreshed the content on the main Clearspace page and also have a dedicated page up for ClearspaceX, the external community version of Clearspace. Oh, and anyone notice the changes to our front page?

1,689 Views 0 Comments 0 References Permalink Tags: clearspace, release
0

Office 2.0 Recap

Posted by Sam Lawrence Sep 13, 2007

Last week, I was in San Francisco for the Office 2.0 conference. <span class="jive-body-profile-padding">Ismael Ghalimi, the guy behind the whole thing, pulled an amazing conference off in eight weeks. He chose Clearspace to power the conference site , the first use of our product to power an event and (given how fast things were moving) he launched the conference's site a day after setting Clearspace up. As always, he was open about what that process was like and what he learned. From the website's perspective, a little more time would have been great. In the meantime, everyone at the conference was blown away by what Ismael was able to pull off. On the lighter side, attendees who stayed at the conference's hotel were greeted by what looked like the USA Today delivered to their room but was really us having a little Onion-style fun.

 

I participated in an Enterprise Collaboration panel  with SAP, Oracle, BEA, Zimbra and Sony. It was a bit high-level but I tried to reinforce the importance of keeping collaboration focused on productivity. You can watch the video of it and the rest of the conference thanks to coverage by Veodia.

 

We also participated in the demo tracks. Ismael asked that we have our customers demo our software so we invited Intel and Attensa who both gave great demos of how they're using Clearspace and Clearspace X. Check out the video of Attensa's presentation (slides above) on how they're using Clearspace internally and the sort of impact it's made to their company (like the 31% reduction in email). Intel's video does an excellent job articulating their goals and the short term impact Clearspace X has had for them.

 

The best part of the conference was how many of the discussions recognized the need for true enterprise-class collaboration software that recognized the needs, challenges and reality-based technical environment that large companies deal with everyday. I remember one person at our booth saying, "you mean you make 'real' software that companies can actually use behind their firewall?!"

1,983 Views 0 Comments 0 References Permalink Tags: clearspacex, clearspace, business, communities, announcements, intel, attensa
0

Jive is releasing a new version of Clearspace with what we think are some really cool improvements on September 13th. We thought it might be fun to invite the Portland blogging, podcasting, and influencer community in for a sneak peak on Tuesday, September 11th. Everyone is welcome to attend! The Details: Date: Tuesday, Sept. 11 Time: 5:30 - 7:30 pm Where: Jive Software 317 SW Alder St Suite 500 (5th floor) You can RSVP on Upcoming if you are interested in attending.

Jive's Agenda:

 

  • We get to do a demo of our new Clearspace release

  • We're happy to answer questions about our new VC investment from Sequoia, about our job openings, or any other topics.

 

What You Get:

 

  • Free food & drinks

  • The ability to blog, podcast, etc. about these new features 2 days before the official release

  • Time to ask questions about Jive Software

 

How to Get Here:

 

The Jive Software Office is on SW Alder between 3rd & 4th.

Parking is available in a nearby parking garage, and it is short walk

from the Max / bus lines (Directions).

2,684 Views 0 Comments Permalink Tags: clearspacex, clearspace, bloggers, fun, fun
0

Clearspace 1.5 Released

Posted by Greg Unrein Aug 23, 2007

Clearspace 1.5 was released today featuring a solid list of improvements. Of note is the ability for blog authors and administrators to edit and delete blog comments from three places: inline in the end-user UI; in the blog management area; and, from the Admin Console. Two new blog-related reports were also added for measuring the number of blog comments and blog trackbacks to the system.

 

There were many other improvements and bug fixes that you can check out in the changelog.

2,856 Views 0 Comments Permalink Tags: clearspacex, clearspace, release

  We were happy to learn that the Computing Technology Association (CompTIA)the leading trade association for the world's IT industryawarded Clearspace with the Software Innovation Award for " Most Innovative General Business Software."

 

This is Clearspace's first award and it's from an organization we really like, too. David Sommer, head of Software CEO and vice president, e-business and software solutions for CompTA, said that Jive was "definitely right in a very sweet spot with an incredibly hot solution set that I believe is right on the money." Congrats to the Clearspace team and all our Clearspace customers!

2,581 Views Permalink Tags: clearspace, clearspace, comptia, awards
0

Feature M&#38;M's

Posted by Greg Unrein Aug 7, 2007

Once a month the entire company gets together (beer and snacks provided) for a brainstorming session that we call Blue Sky. This month we broke into several groups and brainstormed small but tasty features for Clearspace. Hmm... what else is small and tasty? M&M's of course. Hence, the idea of feature M&M's was born and one of them quickly made it into the product. Check it out in Clearspace 1.4 by visiting someone's profile and you'll see a list of other people who have similar profiles. Why brainstorm this topic? It's often the little features that make a product special. On the other hand, it can be pretty difficult to get enough attention for the individual features to make it into the roadmap. Each of the ideas has been written onto a piece of paper (in the appropriate shape of course) and then put into a special bowl.

 

 

Whenever an engineer has a little time they can grab an M&M (no cherry picking), then attach it to the M&M board and implement it. Here is a shot of the M&M board just after installation:

 

5,826 Views 0 Comments Permalink Tags: clearspace, developers

Gnomedex-ilicious

Posted by Sam Lawrence Aug 7, 2007

This week Aaron Johnson, the big developer brain behind the blogging (and way more)  parts of Clearspace and I are headed up to Seattle for Gnomedex, "The Blogosphere's Conference." The conference bills itself as an interesting "crossroads between producers and observers, between users and developers."  I like the fact that everyone attends the same, single track and that they've thought about solving the annoying aspects of most technology conferences, like that there's never a place to plug your laptop into and that your wifi is spotty at best. I hope to hear some new ideas and meet some new people.

2,357 Views Permalink Tags: clearspace, communities
2

Clearspace 1.4 Released

Posted by Greg Unrein Aug 3, 2007

Clearspace 1.4 was released yesterday and includes two great new features. First up is a Popular Content section included in each space that highlights the most viewed and commented content at a glance. This feature helps people find the most useful content quickly when they are new to a space.

 

 

The second new feature shows a list of people with similar profiles on each user's profile page.

 

 

There were also a huge number of bug fixes.  See the full changelog for the details.

 

2,432 Views 2 Comments 0 References Permalink Tags: clearspace
12

The Release Train

Posted by Matt Tucker Aug 1, 2007

Back in April, I blogged about how we were adopting a release train model for our Open Source projects. Since then, we've rolled out the same process to our commercial products Clearspace and Jive Forums. The release train is a fairly fundamental departure from how we've done releases in the past, so we wanted to provide more details about exactly how it works.

 

Why did we make a switch in how we build our software? There were many motivating factors, but the general theme is "move as fast as possible with high quality". For end users of our products, the key thing to know is that there will be a new release every three weeks. Each version contains bug fixes and new features and we're committed to maintaining high quality for every release (no more rushed bug fixes a week after a release). The graphic below illustrates how this process works:

 

 

Each release (from top to bottom of the graphic) takes a total of nine weeks: three weeks of planning, three weeks of development, and three weeks of QA. All three processes run in parallel, which leads to the three week release cycle.

 

Answers to common questions:

 

Q: Do we expect customers to upgrade every three weeks?

A: No, that's unreasonable in most environments. We've made it as easy to do upgrades as possible, and we hope you'll upgrade at least once per quarter to take advantage of all the great changes. When you do upgrade, the release train process will help ensure you're on high quality code.

 

Q: How will version numbers work?

A: Each release will get a minor version number: 1.5, 1.6., 1.7, etc. Major version numbers will change approximately once per year.

 

Q: How will you develop major new features that take more than three weeks?

A: Good question. No model is perfect and we're already working on new features that will take more than one train cycle to fully finish. In those cases, we're breaking the projects into milestones and using code branches as necessary.

 

Other Release Train Fun

 

The release  train has had a deeper cultural impact than just being a way that we engineer our software. The marketing team now times a lot of their work on the train, and even our major happy hours are now on the three week cycle. Late afternoon of every third Friday, we gather the company for a demo of the new features and then adjourn for partying.

 

Time will tell how well this new process works, but we're excited about it and the results so far are promising.

 

5,089 Views 12 Comments 1 References Permalink Tags: clearspace, planet-jabber, developers
2

The Jivespace Developer Community at dev.jivesoftware.com is launching at the O'Reilly Open Source Convention (OSCON) on Wednesday, and we wanted to give everyone a quick preview here on Jive Talks first. We also used our own Clearspace X product to build the collaborative elements of the community (discussions, wiki docs, blogs, etc.)

 

The Jivespace Developer Community is a place where developers can collaborate with Jive employees and their peers to write and share plugins, themes, macros, and other extensions to Clearspace, Clearspace X and Jive Forums.  Collaborative features of Jivespace include discussion forums, wiki documents, sharing of plugins, plugin wish lists, and blogs. Additional developer documentation, tutorials, and video podcasts will also be available in Jivespace.

 

We are also announcing an open source plugin contest that recognizes developers who create original and innovative open source plugins for Clearspace. First place in the contest will be awarded $5,000 cash, with second place receiving $2,500 and third place receiving $1,500. The plugins developed for this contest will benefit all Clearspace users as they will be available free of charge and will extend the already feature-rich solution.

 

Don't forget that we  also give away free copies of Clearspace for open source projects and developer user groups!

 

Come visit us at our OSCON booth.  If you sign up for Jivespace, we'll give you a cool new Jivespace t-shirt.

 

We would also love to see you at Beerforge, a great after party sponsored by Jive Software, POSSE, OSL, OpenSourcery, and OTBC.

  • When: Thursday, July 26, 2007, 6:00 PM to 8:30 PM

  • Where: Thirsty Lion Pub, 71 SW 2nd Avenue, Portland, OR 97209 (just a couple stops on the MAX Light Rail from the Oregon Convention Center)

  • How: Please RSVP to rsvp@jivesoftware.com to receive a copy of the invitation or download the invite. Will also have a little stash of invites at our OSCON booth, so let us know if you need one.

 

1,950 Views 2 Comments Permalink Tags: clearspace, clearspace, communities, announcements, open-source
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