Return to Jive Software

Jive Talks

2 Posts tagged with the cloud tag
0

dashboard.pngToday we launched Jive Express, a cloud service that lets enterprise business users get up and running with social business software within minutes. The cost is $3 a user/month and we're making the first three months or 100 users free for qualified companies. Departments and cross-company teams have never had such easy access to a collaborative social software product this powerful. It's the same incredibly rich platform that underlies our Jive SBS product along with features specifically targeted for teams like the success dashboard pictured at right. (Want to know how Jive Express stacks up to our full-blown Jive SBS platform? See the quick matrix). Other than being jazzed about the product and the fact that I got to be on the team at Jive that built it, I'm also excited about our first foray into cloud computing and the strategy we're building around it.

 

How is Jive approaching the cloud? We believe large organizations will embrace the cloud but that it will be a multi-year process. We want to be there to help with the transition in a pragmatic, realistic way. In the short-term, that means making it easy to transistion on and off the cloud using our single tenant architecture (see my last blog for more on single tenant cloud apps). We've used virtualization to drive amazing levels of cost efficiency while providing maximum security and data isolation. We know that enterprise companies are still in the intial stages of cloud adoption, so we're making it very easy to start there but then move to on-premise or to our more traditional hosted environment as the implementation scales. This hybrid approach is unique and we believe it's the best approach for enterprise cloud adoption. To implement all of this, we chose Amazon's AWS service as the backend cloud provider. Working with them has been a fantastic experience so far and they seem to be well on their way to solving many of the enterprise cloud concerns around security and compliance.

 

I plan to blog a lot more details about how we built the Jive Express service as well as our ongoing cloud ventures in the future. Also check out my interview with whurley at Infoworld for more details. In the meantime, be sure to check out the Jive Express site and signup.

 


 

3,962 Views 0 Comments Permalink Tags: cloud, jive_express, enterprise_saas
7

I spend a lot of time working on Jive's enterprise SaaS offerings. There's one question in particular we've invested quite a bit of engineering time in answering recently -- is it possible to leverage the cloud to build a scalable SaaS solution using a single tenant architecture? It's not so long ago that it felt embarrassing to say the words "Saas" and " single-tenant" in the same sentence. For years, it's been an industry mantra that it's  simply impossible to have a scalable Saas business without multi-tenancy. But recent technology advances have eroded the multi-tenant advantage. And especially for the enterprise, there are important reasons why single-tenancy can actually be a better solution. I don't intend to start a flame-war over which approach is ultimately better, but I offer the top reasons my single-tenant shame is passing:

 

  1. Cloud computing is changing the game. Cloud computing is anchored on virtuatlization and new levels of automation via api-based resource allocation. It's now possible to approach multi-tenant level cost efficiency with a single-tenant application. Although the cloud isn't ready for all Enterprise use-cases (due to security and compliance concerns), cloud computing is maturing very quickly.

  2. Data isolation. Most multi-tenant applications use a single database to store all customer data. That means application bugs can put your data at risk by making it visible to other companies in the same SaaS environment. We use a separate database for each customer in addition to all the advanced data security features baked into the product, which provides much better isolation for critical data.

  3. Migration. SaaS offers fast setup and a fantastic TCO. But current enterprise security and compliance polices around storing corporate data in the cloud can be too high of a hurdle to overcome as product usage expands from a single department to the whole organization. Because of our single-tenant architecture, we're able to offer the same product via SaaS or on-premise. Plus we make it really easy to move from one environment to the other. We believe it's the pragmatic approach, and the one best suited for enterprise.

  4. Customization. One of our key selling points for public-facing communities is the ability to closely match an existing site's look and feel. Most multi-tenant applications end up looking cookie-cutter with just a few color changes. Jive offers much deeper levels of flexibility.

 

In an upcoming blog entry, I'll share further details about how we're leveraging the cloud including how we're using XMPP.

5,167 Views 7 Comments Permalink Tags: saas, cloud, enterprise_cloud, cloud_computing


Jive Tweets

Blogroll

Clearstep

A business community geared for sharing social software best-practices with industry peers.

Jivespace Community Blog

A developer community for discussing SBS technology, such as software features and plugins.

Ignite Realtime

A community for developers working on open source RTC and IM projects.