Return to Jive Software

Skip navigation

Manage categories

Close

Create and manage categories in Support. Removing a category will not remove content.

Categories in Support
Add a new category (0 remaining)

Support Search Widget

Supportal Info

Supportal Feedback

Want to give feedback on Jive's Supportal, which uses Social Business Software to deliver top quality support? We'd love to hear from you! Visit our Website Information & Feedback space, or use the link below to start a discussion right away!

 

Give Feedback

 

Introductory Material

Are you new to the Supportal? Check out our documentation with the links below.

Supportal FAQ

Supportal Best Practices

 

Supportal: Technical Details

If you are looking for some resources on how we've customized our Jive product to deliver this support solution, have a look at the Jivespace Community blog! Here are a few of the entries:

The science behind public cases

How do the account spaces get created anyway? Is it private?

Enhancing the customer support experience with the Jive SBS Content Type Framework (CTF)

 

Looking for something else here? Please let us know!

Recent Blog Posts

Refresh this widget

Recent Activity

Refresh this widget

Actions

Notifications

SBS Release Schedule

Looking for a release date? Have a look at this document:

 

Clearspace & SBS Release Schedule

Jive Supportal Navigation

Top Documents

The FAQ: Clearspace's Greatest Hits

Themes and date/time locale

Configuring Multicast Clustering with Multihomed Servers

 

Top Places

Looking to get more involved? Check out these great places to start contributing and learning:

Clearspace Power Users - A meeting ground for users to learn and share their knowledge about Clearspace.

Developers - All things developer related for Jive products. Plugins, etc.

Jive Documentation - Looking for something specific? Check out our docs first!

     SBS Employee & SBS Public

EAP Jive's Early Access Program, where beta releases can be downloaded and tested on.

 

Jive Documentation (Clearspace, SBS, Forums)

Website documentation

 

Looking for something else here? Please let us know!