Support

Top Documents

The FAQ: Clearspace's Greatest Hits

Themes and date/time locale

Configuring Multicast Clustering with Multihomed Servers

Top Places

Looking to get more involved? Check out these great places to start contributing and learning:

Clearspace Power Users - A meeting ground for users to learn and share their knowledge about Clearspace.

Developers - All things developer related for Jive products. Plugins, etc.

Jive Documentation - Looking for something specific? Check out our docs first!

     SBS Employee & SBS Public

EAP Jive's Early Access Program, where beta releases can be downloaded and tested on.

Looking for something else here? Please let us know!

Supportal Feedback

Want to give feedback on Jive's Supportal, which uses Social Business Software to deliver top quality support? We'd love to hear from you! Visit our Supportal Feedback space, or use the link below to start a discussion right away!

Give Feedback

Introductory Material

Are you new to the Supportal? Check out our documentation with the links below.

Introduction to the Supportal

Supportal Best Practices

Supportal: Technical Details

If you are looking for some resources on how we've customized our Jive product to deliver this support solution, have a look at the Jivespace Community blog! Here are a few of the entries:

The science behind public cases

How do the account spaces get created anyway? Is it private?

Enhancing the customer support experience with the Jive SBS Content Type Framework (CTF)

Looking for something else here? Please let us know!