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1 "correct" answer available (4 pts) 2 "helpful" answers available (2 pts)
7,298 Views 4 Replies Last post: Jul 24, 2008 4:43 PM by RodEhrlich RSS
RodEhrlich Novice
RodEhrlich
2 posts since
Jul 17, 2008
Currently Being Moderated

Jul 17, 2008 1:13 PM

Trial User Logon Help

I have recently started a trial use.  After downloading I cannot logon.  HELP??

Tags: installation, issue
Todd West Jive Employee
Todd West
11,540 posts since
Jul 14, 2008
Currently Being Moderated
Jul 17, 2008 3:44 PM in response to: RodEhrlich
Re: Trial User Logon Help

Hi Rod,

 

Did you already run through the Clearspace setup and fill in all of your information? What does it tell you when you try to log in? If I can get this information from we can try to figure this out. Thanks.

 

-Todd

Todd West Jive Employee
Todd West
11,540 posts since
Jul 14, 2008
Currently Being Moderated
Jul 21, 2008 11:34 AM in response to: Todd West
Re: Trial User Logon Help

Hi Rod,

 

I just wanted to get in contact with you again before I close this case to see if you had already figured this out. Thanks!

 

-Todd

Todd West Jive Employee
Todd West
11,540 posts since
Jul 14, 2008
Currently Being Moderated
Jul 23, 2008 11:34 AM in response to: Todd West
Re: Trial User Logon Help

Hi Rod,

 

I haven't heard back from you yet, so I'm going to close this until further notice. Thanks.

 

-Todd

RodEhrlich Novice
RodEhrlich
2 posts since
Jul 17, 2008
Currently Being Moderated
Jul 24, 2008 4:43 PM in response to: Todd West
Re: Trial User Logon Help

Sorry Todd, I am up and running already on another email.  Thanks for the follow up though.

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