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1,306 Views 3 Replies Last post: Oct 28, 2008 8:06 AM by todd.west RSS
ormus Novice
ormus
2 posts since
Sep 29, 2008
Currently Being Moderated

Oct 27, 2008 6:11 AM

Blog comment error - can't establish connection

This error also occurs if I try to view the blog as a PDF or view print preview:

 

"can't establish a connection to the server at localhost:8181."

 

In the Jive support archives, I noticed others have received blog comment errors as well, but of a different nature.  This error only occurs with blogs and happens with both Firefox 3.0.x and Internet Explorer 7.  Both browsers return a connectivity error.

 

I am running Clearspace 2.5.2 using the built-in app server alomg with an external postgres database.

 

Again, all other facets of the software seem okay (great, actually).  Has anyone else encountered such a problem?

 

-Jeff

todd.west Jive Employee
todd.west
15,926 posts since
Jul 14, 2008
Currently Being Moderated
Oct 27, 2008 1:30 PM in response to: ormus
Re: Blog comment error - can't establish connection

Hi Jeff,

 

Would you please attach a copy of your logs from the <jiveHome>/logs/ folder? I have never heard of a connection getting interrupted only in specific places of the application. Is your jiveURL set correctly? Your jiveURL should match the URL that you are using to access your site. You can find the jiveURL in the Admin console -> System -> System Properties. Thanks!

 

-Todd

ormus Novice
ormus
2 posts since
Sep 29, 2008
Currently Being Moderated
Oct 28, 2008 8:04 AM in response to: Todd West
Re: Blog comment error - can't establish connection

Boo ya.  That did it, Todd.  For some reason, no other Clearspace components were upset by the jiveurl being set to localhost:xxxx; just the blogs.  Setting the jiveurl to the external IP/address fixed it.  Thanks for the response!

 

-Jeff

todd.west Jive Employee
todd.west
15,926 posts since
Jul 14, 2008
Currently Being Moderated
Oct 28, 2008 8:06 AM in response to: ormus
Re: Blog comment error - can't establish connection

Hi Jeff,

 

Glad to hear that this fixed the issue! Thanks for the update.

 

-Todd

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