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Related Product Enhancement/Bug IDs: CS-9115
4 Replies Last post: Nov 25, 2008 12:38 AM by agency_republic  
agency_republic Novice
agency_republic
12 posts since
Oct 1, 2008
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Nov 18, 2008 7:30 AM

tag cloud on top space issue

Hi

 

I've posted a box with the top 50 popular tags on the top space, however when I click on one of the tags instead of taking me to all content tagged with that word in the space it takes me to the browse tags page and I have to click on that tag again to get to the content I want.

 

This process is rather annoying to our users, is there any way to avoid this?

 

Thanks

 

Stefanie

Tags: space, popular, tags
Austen Rustrum JiveSupport
Austen Rustrum
3,618 posts since
Feb 19, 2008
Currently Being Moderated
Nov 18, 2008 8:22 AM in response to: agency_republic
Re: tag cloud on top space issue

What is the form of the URL that you are using?  When viewing all tags in the system, the view is slightly different.  It shows tags widget that list the tags that are currently in the system.  To the right of the text "Tags," the currently selected tags are shown.  Below the tags widget are the results for the currently selected tag set (if any).  Here's an example of a link to the "plugins" tag on this site:

 

http://www.jivesoftware.com/jivespace/tags?tags=plugins

 

The widget allows you to further refine the results by selecting additional tags.  Each additional tag that is selected will be added to the list and will result in your result list being narrowed down to the best set of results for the selected tags.

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agency_republic Novice
agency_republic
12 posts since
Oct 1, 2008
Currently Being Moderated
Nov 18, 2008 8:30 AM in response to: Austen Rustrum
Re: tag cloud on top space issue

I just used the Popular Tags widget that you can drag an drop onto the homepage when you click on customise.

The tagbox I see is this:

 

clearspace_tagbox.jpg

 

When I then click on one of the tags (for example on Flash) i get this:

clearspace_tagbox_flash.jpg

as you can see it doesn't display the tag "Flash" to the right of the text "Tags,"

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Austen Rustrum JiveSupport
Austen Rustrum
3,618 posts since
Feb 19, 2008
Currently Being Moderated
Nov 24, 2008 10:39 AM in response to: agency_republic
Re: tag cloud on top space issue

It appears that there is a bug in 2.5.2 and below that prevents the tag links from working when you use the large sized Popular Tags widget (defect ID CS-9115).  You can resolve this issue by upgrading to 2.5.3 or higher.

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agency_republic Novice
agency_republic
12 posts since
Oct 1, 2008
Currently Being Moderated
Nov 25, 2008 12:38 AM in response to: Austen Rustrum
Re: tag cloud on top space issue

Work order has been logged as work order number 12804.

 

agency_republic,

 

A new message was posted in the thread "tag cloud on top space issue":

 

http://www.jivesoftware.com/jivespace/message/144955#144955

 

Author  : Austen Rustrum

Profile : http://www.jivesoftware.com/jivespace/people/austen.rustrum

 

Message:

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