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2,020 Views 5 Replies Last post: Feb 26, 2009 11:27 AM by Kyleda RSS
Kyleda Beginner
Kyleda
250 posts since
Jan 26, 2009
Currently Being Moderated

Feb 12, 2009 9:10 PM

Is there a way to gray that field out so users don't change the subject line

When responding to an existing thread, users can change the subject line in the wysiwyg.  Is there a way to gray that field out so users don't change the subject line?

 

Thanks,

 

Kyle

austen.rustrum Jive Employee
austen.rustrum
7,101 posts since
Feb 19, 2008
Currently Being Moderated
Feb 13, 2009 11:10 AM in response to: Kyle Davidson
Re: Is there a way to gray that field out so users don't change the subject line

Yep, you'll want to make this change in the /template/forums/postform.ftl of your theme as well.  Search for the subject01 input and replace it with this:

 

<input type="hidden" name="subject" size="75" maxlength="255"  id="subject01"
                 value="${replySubject!?html}" />
<input type="text" value="${replySubject!?html}" disabled />
Kyleda Beginner
Kyleda
250 posts since
Jan 26, 2009
Currently Being Moderated
Feb 13, 2009 11:15 AM in response to: Austen Rustrum
Re: Is there a way to gray that field out so users don't change the subject line

Austen,

 

You are The Man today! Thanks for all your help!

 

Kyle

austen.rustrum Jive Employee
austen.rustrum
7,101 posts since
Feb 19, 2008
Currently Being Moderated
Feb 13, 2009 12:22 PM in response to: Kyle Davidson
Re: Is there a way to gray that field out so users don't change the subject line

No, you da man!

vinh.jones Jive Employee
vinh.jones
15,291 posts since
Apr 1, 2008
Currently Being Moderated
Feb 26, 2009 11:26 AM in response to: Kyle Davidson
Re: Is there a way to gray that field out so users don't change the subject line

Hey Kyle,

 

Can we make this case public? It seems like a useful customization that other users could make on their own.

 

Thanks,

Vinh

Kyleda Beginner
Kyleda
250 posts since
Jan 26, 2009
Currently Being Moderated
Feb 26, 2009 11:27 AM in response to: Vinh
Re: Is there a way to gray that field out so users don't change the subject line

Sure thing.

 

Thanks,

 

Kyle

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To better serve our customers we have included functionality to automatically follow up on a case after it has been idle for more than 5 days, and then auto close after an additional 3 days of inactivity. Choose No to acknowledge that this case will remain idle for longer than 5 days.
Making cases public allows other customers to learn from the solution of the case. It can also be used to gain feedback from others in the community. Ask our Support Engineers for more info, but we encourage you to make your cases public.