Return to Jive Software

3,340 Views 4 Replies Last post: Jul 7, 2009 1:32 AM by Michael Pavey RSS
Michael Pavey Novice 49 posts since
Oct 3, 2008
Currently Being Moderated

Jul 3, 2009 7:21 AM

Clicking delete button next to a row on Permission Summary screen loses any other changes

This afternoon I went to change a space that was previously private, accessible only to two people, into a public one. I went onto the Permission Summary screen (cf. attached screenshot).

 

I started double-clicking each of the boxes in the Registered Users row (fiddly! involves much clicking!). Once I had done this I clicked the delete button against the first user to whom permission had been explicitly granted (me), since this was now redundant. After clicking the button to confirm I did want to delete the row, the row had disappeared correctly, but the Registered Users had reverted to being red-crossed.

Attachments:
Tags: permissions, settings, permission, admin_console, save, revert, saved
Rob.Enslin Novice 51 posts since
Sep 10, 2008

I assume if you click 'Remove' with the red circle on the far right hand side you'll remove the settings completely and be where you started (before you set up permissions)? Is that want to wan to do with that space Michael?

Karl Cyr Jive Employee 6,819 posts since
Mar 12, 2008

Hi Michael,

 

I understand your pain- the "Remove" action on the permissions page is an atomic operation, and will reset any unsaved changes to the permissions applied to other groups or users.

 

Fortunately, this page will be reworked in our next major release, and should not cause such difficulties.

 

Regards,
Karl

More Like This

  • Retrieving data ...

Bookmarked By (0)

To better serve our customers we have included functionality to automatically follow up on a case after it has been idle for more than 5 days, and then auto close after an additional 3 days of inactivity. Choose No to acknowledge that this case will remain idle for longer than 5 days.
Making cases public allows other customers to learn from the solution of the case. It can also be used to gain feedback from others in the community. Ask our Support Engineers for more info, but we encourage you to make your cases public.