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420 Views 4 Replies Last post: Sep 17, 2009 6:05 AM by Todd West RSS
jamesozzie Novice
jamesozzie
95 posts since
Apr 29, 2009
Currently Being Moderated

Aug 19, 2009 6:41 AM

Can space admins use the "Analytics" tool?

Is is possible for Space administrators to use the analytics tool once we have our instance up and running so that they can extract reports based on the spaces they manage?
Tags: analytics, space_admin
Todd West Jive Employee
Todd West
15,918 posts since
Jul 14, 2008
Currently Being Moderated
Aug 19, 2009 7:48 AM in response to: jamesozzie
Re: Can space admins use the "Analytics" tool?

Hey James,

 

Space admins should have access to the Reporting tab in the Admin Console. However, the analytics tool in the admin console doesn't allow drilling down by particular spaces as far as I can tell. It simply offers a few generic reports, the real power of the analytics tool can be seen once the database it hooked into a BI or Reporting Tool. Thanks.

 

-Todd

jamesozzie Novice
jamesozzie
95 posts since
Apr 29, 2009
Currently Being Moderated
Aug 24, 2009 6:53 AM in response to: Todd West
Re: Can space admins use the "Analytics" tool?

ok, thanks for the quick update. I will check this out and get back to you should any issues arise

 

Regards

James

Anthony Ramirez Novice
Anthony Ramirez
37 posts since
Jun 12, 2009
Currently Being Moderated
Sep 17, 2009 1:57 AM in response to: jamesozzie
Re: Can space admins use the "Analytics" tool?

We now have a running instance of Analytics what are the basics from a new user and where would be the place place to start if we just turned in on and we're heading into 4 weeks of usage?

Todd West Jive Employee
Todd West
15,918 posts since
Jul 14, 2008
Currently Being Moderated
Sep 17, 2009 6:05 AM in response to: Anthony Ramirez
Re: Can space admins use the "Analytics" tool?

Hi Anthony,

 

I would definitely suggest that you join the SBS Analytics group here on Jivespace:

 

http://www.jivesoftware.com/jivespace/groups/sbs-analytics

 

 

This is the most up to do information that we have available for customers to utilize. You can also post any questions you have there and get help from other customers using analytics as well. Hope that helps. Thanks.

 

-Todd

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