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487 Views 3 Replies Last post: May 8, 2009 12:52 PM by David Montgomery RSS
Novice
oaddis
27 posts since
Nov 29, 2007
Currently Being Moderated

May 8, 2009 11:15 AM

How are other companies handling multi-language on their clearspace community sites?

A customer of mine is getting feedback in regards to their localized conversations.

 

I’m getting a lot of questions from China and Japan about having Japanese and Chinese characters in our jivespace instance. Our English users are saying they don’t want to see a mixed experience (ex: English/Japanese/Chinese) on the same page. How are other companies handling multi-language on their clearspace community sites. Any documents or presentations on this subject would be great.

 

 

 
Anyone care to share how their company is dealing with a global community?


    


                            


                            
                            

                            	
    
                            	

                                Tags:
                                        localization,
                                        community_management,
                                        chinese,
                                        japanese,
                                        language_support
                                
                            

                            

                        


                    

                

                





                

                

                


                


                    

                        
                        


                                
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Currently Being Moderated

                                

                                May 8, 2009 11:56 AM

                                    
in response to:                                     oaddis

                                



                                
                                
                                 Re: How are other companies handling multi-language on their clearspace community sites?




                            

                            

                                
Great question. We are running into the same situation.  We don't want a seperate instance for every language and we want it to work much like our website works where you can select a language/locale and get the page properly skinned with the right communities.
 
Currently we have a Japanese Community and occassionally we get some Japanese content on our main community portal. So far not that big a deal, but as we expand our languages.  I believe it will be an issue


    




                                
                                

                            


                                
                                

                                	
    

									

                                

                                
                        


                    

                

                

                

                





                

                

                


                


                    

                        
                        


                                
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Currently Being Moderated

                                

                                May 8, 2009 12:37 PM

                                    
in response to:                                     oaddis

                                



                                
                                
                                 Re: How are other companies handling multi-language on their clearspace community sites?




                            

                            

                                
So I'm inferring that you're creating sub-communities for each of your different language types. Looks like there really isn't a way to "force" or direct users into a language specific area though, and now and again you do get mixed language content on a page.
 
Tler


    




                                
                                

                            


                                
                                

                                	
    

									

                                

                                
                        


                    

                

                

                

                





                

                

                


                


                    

                        
                        


                                
                    
                David Montgomery
                Jive Employee 
                                

                                

David Montgomery                                

                                1,418 posts since 
Oct 30, 2007

                        


                        

                            


                                
Currently Being Moderated

                                

                                May 8, 2009 12:52 PM

                                    
in response to:                                     oaddis

                                



                                
                                
                                 Re: How are other companies handling multi-language on their clearspace community sites?




                            

                            

                                
Some organizations choose to segment Jive sub-communities by locale/language (see for example, http://forums.adobe.com/community/international_forums), while others just have a single hierarchy of sub-communities and leave it up to the user to view the Jive user interface in their chosen language preference.  In this latter case, it can be one of the FIGS (French, Italian, German, Spanish) languages, Japanese, or Simplified Chinese.
 
Hope that helps!


    




                                
                                

                            


                                
                                

                                	
                                

                                
                        


                    

                

                

                

                









                        


            
            

            
		

    

    



    
    

        
        

        

    
    
    


            
            



    

        
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