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222 Views 1 Replies Last post: Oct 20, 2009 4:12 PM by Vinh RSS
Michael Pavey Novice 49 posts since
Oct 3, 2008
Currently Being Moderated

Oct 20, 2009 2:15 AM

Notification email not triggered when new file attachments uploaded to document

Here is an example of a document that was being used as a holding place for job postings. The postings were posted as attached Word documents. Periodically, old attachments would be removed and new ones added. However, this was not triggering email notifications.

 

Does this behaviour differ depending on whether the document has been created as a Write New Document or an Upload File?

 

As it stands it's confusing. The user was reasonably assuming that notifications would be sent, since she had not checked the "Minor update/do not send notifications" box.

 

My personal preference would be for notifications always to be sent in the event that either body or attachments have changed, and the checkbox is not ticked.

Tags: email, notification, email_notifications, edit, change, attachments, editing
Vinh Jive Employee 12,343 posts since
Apr 1, 2008
Currently Being Moderated
Oct 20, 2009 4:12 PM in response to: Michael Pavey
Re: Notification email not triggered when new file attachments uploaded to document

Hey Michael,

 

I was able to reproduce this and logged it as a bug (JIRA ID CS-17023). As a temporary workaround, users will have to edit the body of the document when they upload an attachment as well.

 

Thanks,

Vinh

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