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1,335 Views 12 Replies Last post: Nov 3, 2009 8:59 AM by Mark Webber RSS
Dianne Conley Beginner
Dianne Conley
346 posts since
Aug 19, 2008
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Oct 28, 2009 10:45 PM

Error on SSO for 3.0.5

This is one for Steve Vorhees:

 

As part of our 3.0 upgrade, we're updating our SSO to allow parents, through an account page on a K12 application, to opt their students in to a particular sub-community called theteenthink.  The opt-in works fine, but if you then go back and opt the student out, the xml we pass to Jive seems correct, but the student is not removed from the permissions group for the sub-community.  Attached is the xml from our webservice for each case.

 

Thanks guys.

 

Dianne

Attachments:
Expert
Brad Heller
3,518 posts since
Jun 18, 2009
Currently Being Moderated
Oct 29, 2009 1:33 AM in response to: Dianne Conley
Re: Error on SSO for 3.0.5

I will forward this to Steve.

steve.vorhees Jive Employee
steve.vorhees
399 posts since
Apr 6, 2007
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Oct 29, 2009 11:15 AM in response to: Brad Heller
Re: Error on SSO for 3.0.5

Looking into this today.

steve.vorhees Jive Employee
steve.vorhees
399 posts since
Apr 6, 2007
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Oct 30, 2009 11:48 AM in response to: Dianne Conley
Re: Error on SSO for 3.0.5

It looks like the values are reversed for teenthink-opt-in or the files have the wrong names.  The value is 0 in the opt-in file and 1 in opt-out.  Is this a file name problem or could this be indicative to the underlying problem?

Dianne Conley Beginner
Dianne Conley
346 posts since
Aug 19, 2008
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Oct 30, 2009 12:44 PM in response to: steve.vorhees
Re: Error on SSO for 3.0.5

Steve,

 

I'm having Mark on our side check the file names and he will respond to this thread, but even if the names were reversed, one opts the user in and one results in no change once the user is opted in, so there would seem to be an issue with the sso code on the Jive side not "flipping back" once a user is opted in.

Mark Webber Novice
Mark Webber
2 posts since
Oct 7, 2009
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Oct 30, 2009 12:54 PM in response to: steve.vorhees
Re: Error on SSO for 3.0.5

The files attached look good to me the optout.xml has <teenthink-opt-in>0</teenthink-opt-in> and the optin.xml has <teenthink-opt-in>1</teenthink-opt-in>

Dianne Conley Beginner
Dianne Conley
346 posts since
Aug 19, 2008
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Oct 30, 2009 12:55 PM in response to: steve.vorhees
Re: Error on SSO for 3.0.5

I've checked the files and do not understand Steves comment. Files are correct.

Vinh Jive Employee
Vinh
12,343 posts since
Apr 1, 2008
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Nov 4, 2009 11:24 AM in response to: Dianne Conley
Re: Error on SSO for 3.0.5

Testing due to problems with replying as reported by Steve.

steve.vorhees Jive Employee
steve.vorhees
399 posts since
Apr 6, 2007
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Oct 30, 2009 5:44 PM in response to: Dianne Conley
Re: Error on SSO for 3.0.5

Dianne and I spoke early and came to a resolution.

 

Previous behavior (prior to 3.0.5 upgrade) a change was made to SSO that caused SSO users to not be removed from groups when they should be according to the XML received at login.

 

I have reversed this change.

 

Update can be found here: Not authorized to view the specified document 8807#

Marilena Prisaca Novice
Marilena Prisaca
85 posts since
Aug 1, 2008
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Nov 2, 2009 8:19 AM in response to: steve.vorhees
Re: Error on SSO for 3.0.5

Hi Steve,

 

Can you please provide the link for the updated SSO?

 

Thanks,

Marilena

Dianne Conley Beginner
Dianne Conley
346 posts since
Aug 19, 2008
Currently Being Moderated
Nov 2, 2009 8:38 AM in response to: steve.vorhees
Re: Error on SSO for 3.0.5

The link is showing as "Not authorized to view the specified document 8807#"

steve.vorhees Jive Employee
steve.vorhees
399 posts since
Apr 6, 2007
Currently Being Moderated
Nov 2, 2009 11:07 AM in response to: Dianne Conley
Re: Error on SSO for 3.0.5

The document containing the updated SSO plugin was posted in the error.unauth.project space.

 

The link to that doc in this thread was what wasn't working.

 

Here's the link:  Not authorized to view the specified document 8807

Mark Webber Novice
Mark Webber
2 posts since
Oct 7, 2009
Currently Being Moderated
Nov 3, 2009 8:59 AM in response to: steve.vorhees
Re: Error on SSO for 3.0.5

K12 QA have verified that the updated SSO plugin has resolved this issue.

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