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221 Views 2 Replies Last post: Nov 6, 2009 4:02 PM by Sasha Voynow RSS
Sasha Voynow Novice
Sasha Voynow
17 posts since
Oct 15, 2009
Currently Being Moderated

Nov 6, 2009 12:00 PM

Need a license for 4.0

We're doing some 4.0 customization for a client and we need to be able run our dev server against their database (which has a whole bunch of users).

So the evaluation license isn't going to be sufficient.

Can we get a license that allows a larger number of users?

Kevin Imber Jive Employee
Kevin Imber
293 posts since
Oct 19, 2009
Currently Being Moderated
Nov 6, 2009 3:56 PM in response to: Sasha Voynow
Re: Need a license for 4.0

Hello,

 

Since this is a license issue, would you please post it in your company's support space?  That will bring the case to the right people and help you solve this problem.

 

Thanks,

Kevin

Sasha Voynow Novice
Sasha Voynow
17 posts since
Oct 15, 2009
Currently Being Moderated
Nov 6, 2009 4:36 PM in response to: Kevin Imber
Re: Need a license for 4.0

Will do (as soon as I get access to it)

Sorry for the noise.

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To better serve our customers we have included functionality to automatically follow up on a case after it has been idle for more than 5 days, and then auto close after an additional 3 days of inactivity. Choose No to acknowledge that this case will remain idle for longer than 5 days.
Making cases public allows other customers to learn from the solution of the case. It can also be used to gain feedback from others in the community. Ask our Support Engineers for more info, but we encourage you to make your cases public.