I've been quoted a couple of times from support threads that an internal feature discussion has been raised and that the JIRA system is used for bugs.

This externally facing community obviously has a feature discussion thread. The JIRA system has entries relating to bugs but also new features, there is even a system of voting. A thread discussion has been started Parse JIRA issue keys in Clearspace?

What are your thoughts/plans on co-ordinating these various elements. I ask not only from this jivespace community interaction perspective, but as software company ourselves, what best practice applies to using Clearspace to manage community interaction.