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7,343 Views 9 Replies Last post: Mar 18, 2008 9:53 PM by ajohnson1200 RSS
cpcsolutions Novice
cpcsolutions
10 posts since
Feb 11, 2007
Currently Being Moderated

Nov 1, 2007 2:39 PM

RSS Feeds & RSSBus

I recently discovered this nice web application called RSSBus.  Basically it can easily create RSS feeds from a wide variety of sources, including SQL database.  We have a CRM system that we have a feed coming from using this system.  It works great on every browser and every other system we have used, besides Clearspace.  Whenever I try embedding an RSS feed from this system into a clearspace page (using the RSS Subscription in Overview customization) it gives me this error:

 

"Failed to render this widget. An unexpected error has occured."

 

I have included a link to our RSSBus test server running an example RSS feed: 

 

http://tps.thecleanpc.com/rssbus/demos/AmazonSearchFeed.rsb

 

Thanks for any help or suggestions.  Also if anyone knows of a system like RSSBus to try out let me know.

Tags: rss, subscription, error, feeds, embed, rssbus
alex Jive Employee
alex
103 posts since
Jun 26, 2007
Currently Being Moderated
Nov 5, 2007 7:21 PM in response to: cpcsolutions
Re: RSS Feeds & RSSBus

Hey,

 

I have found a bug in the RSSSubscriptionWidget related to your issue. It has to do with the way in which it renders the feed in its freemarker template:

http://www.jivesoftware.com/issues/browse/CS-2028

 

A fix will be available for Clearspace 1.9.

 

Cheers,

Alex

cpcsolutions Novice
cpcsolutions
10 posts since
Feb 11, 2007
Currently Being Moderated
Nov 5, 2007 8:56 PM in response to: Alex Wenckus
Re: RSS Feeds & RSSBus

 

Thanks for the help.

 

 

Anyone know of a way to embed RSS feeds into documents?

 

 

steve Jive Employee
steve
85 posts since
Jun 14, 2007
Currently Being Moderated
Nov 6, 2007 8:59 AM in response to: cpcsolutions
Re: RSS Feeds & RSSBus

We have an RSS macro sample that I've been meaning to post here. Would that work for you?

cpcsolutions Novice
cpcsolutions
10 posts since
Feb 11, 2007
Currently Being Moderated
Nov 6, 2007 9:22 AM in response to: Steve Traut
Re: RSS Feeds & RSSBus

That would help; we're looking for an easy way to create custom pages for divulging information from other systems, such as our CRM.

 

Thanks for the help!

steve Jive Employee
steve
85 posts since
Jun 14, 2007
Currently Being Moderated
Nov 7, 2007 2:00 PM in response to: cpcsolutions
Re: RSS Feeds & RSSBus

Okay. Alok's uploaded the RSS Macro sample. Take a look and see if that's what you're looking for.

Martin_O_Rourke Novice
Martin_O_Rourke
4 posts since
Feb 7, 2008
Currently Being Moderated
Mar 3, 2008 3:59 AM in response to: Steve Traut
Re: RSS Feeds & RSSBus

 

Hi,

 

 

Is this macro also intended for use with Clearspace's own internal RSS feeds e.g. http://<community>/community/feeds/tags/<tag_name> ?

 

 

While I have no problem feeding and reading external RSS feeds, I get an "Unable to read rss from:" error whenever I attempt to pull in an internal feed.

 

 

Cheers,

Martin

 

 

 

 

 

 

 

 

ajohnson1200 Jive Employee
ajohnson1200
1,229 posts since
Jan 7, 2004
Currently Being Moderated
Mar 3, 2008 9:50 AM in response to: Martin_O_Rourke
Re: RSS Feeds & RSSBus

hi Martin,

 

I'm pretty sure the problem is that by default Clearspace (not ClearspaceX) is configured to require Basic Authentication on feeds, so you'll probably need to enter either your username / password in the rss subscription widget (ie: http://yourusername:yourpassword@example.com/clearspace/community/feeds/allcontentyourpassword@example.com/clearspace/community/feeds/allcontent) or a general one (ie: a robot type account that has general access to stuff in your community). I filed a bug around improving the error messaging that the RSS Subscription widget gives you back:

 

http://www.jivesoftware.com/issues/browse/CS-3307

 

Cheers,

 

AJ

Martin_O_Rourke Novice
Martin_O_Rourke
4 posts since
Feb 7, 2008
Currently Being Moderated
Mar 5, 2008 3:28 AM in response to: Aaron Johnson
Re: RSS Feeds & RSSBus

 

Cheers for the reply, AJ.

 

 

I've tried incorporating username/password combinations in the RSS address, all to no avail. I'm wondering if it is because there are certain characters allowed in document titles, and these characters are consequently rejected by anything attempting to read RSS generated with those document titles? Hope this makes sense!

 

 

Martin

 

 

 

 

 

 

 

 

ajohnson1200 Jive Employee
ajohnson1200
1,229 posts since
Jan 7, 2004
Currently Being Moderated
Mar 18, 2008 9:53 PM in response to: Martin_O_Rourke
Re: RSS Feeds & RSSBus

hey Martin,

 

I'll be honest, I think I skipped over the part where you said you were trying to use RSS in a macro, so are you using the RSS Macro (there was one floating around at one point, I'm pretty sure it's not here on jivespace, or is it?)?  I'm 99% sure that it doesn't support basic authentication.

 

Cheers,

 

AJ

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