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2,534 Views 6 Replies Last post: Dec 3, 2007 4:30 PM by chase.caster RSS
MikeRoseMJM Novice
MikeRoseMJM
59 posts since
Nov 1, 2007
Currently Being Moderated

Nov 20, 2007 9:32 AM

Error at login after upgrading standalone to 1.8

After upgrading my 1.7 standalone install (Mac OS X 10.4.11) to 1.8, I'm getting an error after login...

 

 

System Error

 

We're sorry but a serious error has occurred in the system. If you are a system administrator please click "more details" below for more information about this error.

More Details

 

     

  • Status Code: 500

     

  • Exception Type:

     

  • Error Message:

     

  • Request URI: /clearspace/index.jspa

     

  • Stack Trace:

          o freemarker.ext.beans.BeanModel.get(BeanModel.java:223)

          o freemarker.core.Dot._getAsTemplateModel(Dot.java:76)

          o freemarker.core.Expression.getAsTemplateModel(Expression.java:89)

          o freemarker.core.Expression.getStringValue(Expression.java:93)

          o freemarker.core.DollarVariable.accept(DollarVariable.java:76)

          o freemarker.core.Environment.visit(Environment.java:196)

          o freemarker.core.MixedContent.accept(MixedContent.java:92)

          o freemarker.core.Environment.visit(Environment.java:196)

          o freemarker.core.IfBlock.accept(IfBlock.java:82)

          o freemarker.core.Environment.visit(Environment.java:196)

          o freemarker.core.MixedContent.accept(MixedContent.java:92)

          o freemarker.core.Environment.visit(Environment.java:196)

          o freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:160)

          o freemarker.core.Environment.visit(Environment.java:351)

          o freemarker.core.IteratorBlock.accept(IteratorBlock.java:95)

          o freemarker.core.Environment.visit(Environment.java:196)

          o freemarker.core.MixedContent.accept(MixedContent.java:92)

          o freemarker.core.Environment.visit(Environment.java:196)

          o freemarker.core.IfBlock.accept(IfBlock.java:82)

          o freemarker.core.Environment.visit(Environment.java:196)

          o freemarker.core.MixedContent.accept(MixedContent.java:92)

          o freemarker.core.Environment.visit(Environment.java:196)

          o freemarker.core.IfBlock.accept(IfBlock.java:82)

          o freemarker.core.Environment.visit(Environment.java:196)

          o freemarker.core.MixedContent.accept(MixedContent.java:92)

          o freemarker.core.Environment.visit(Environment.java:196)

          o freemarker.core.Environment.process(Environment.java:176)

          o freemarker.template.Template.process(Template.java:232)

          o com.opensymphony.webwork.views.freemarker.FreemarkerResult.doExecute(FreemarkerResult.java:153)

          o com.jivesoftware.community.web.webwork.FreemarkerResult.doExecute(FreemarkerResult.java:130)

          o com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:143)

          o com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:313)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:208)

          o com.jivesoftware.community.web.webwork.FlashInterceptor.intercept(FlashInterceptor.java:40)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:175)

          o com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115)

          o com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.jivesoftware.community.web.webwork.JiveObjectLoaderInterceptor.intercept(JiveObjectLoaderInterceptor.java:55)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:171)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.jivesoftware.community.web.webwork.JiveIOCInterceptor.intercept(JiveIOCInterceptor.java:719)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.jivesoftware.community.action.LocaleInterceptor.intercept(LocaleInterceptor.java:71)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.jivesoftware.community.web.webwork.AuthInterceptor.intercept(AuthInterceptor.java:91)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.jivesoftware.community.web.webwork.JiveLoginInterceptor.intercept(JiveLoginInterceptor.java:42)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.jivesoftware.community.web.webwork.ModuleCheckInterceptor.intercept(ModuleCheckInterceptor.java:49)

          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

          o com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)

          o com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:225)

          o com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)

          o com.jivesoftware.community.web.webwork.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:53)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o com.jivesoftware.community.web.filter.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:62)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)

          o com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o com.jivesoftware.community.web.filter.PresenceFilter.doFilter(PresenceFilter.java:106)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:73)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o com.jivesoftware.community.web.filter.MaintenanceFilter.doFilter(MaintenanceFilter.java:81)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:77)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o com.jivesoftware.community.web.filter.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:95)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)

          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

          o org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

          o org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

          o org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

          o org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

          o org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

          o org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

          o org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

          o org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)

          o org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

          o org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

          o org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

          o java.lang.Thread.run(Thread.java:613)

  •    * freemarker.template.TemplateModelException: get(subject) failed on instance of com.jivesoftware.community.proxy.DocumentProxy

 

*

MikeRoseMJM Novice
MikeRoseMJM
59 posts since
Nov 1, 2007
Currently Being Moderated
Nov 20, 2007 10:49 AM in response to: MikeRoseMJM
Re: Error at login after upgrading standalone to 1.8

FYI, I was able to successfully roll back to 1.7, so as far as I can tell there's nothing wrong with the machine, Java config, etc.

 

(by the way, kudos to Jive's technical writers, who manage to remind the admin to back up pre-upgrade enough times to actually get them to do it, while not becoming annoying...

scott.hirdes Jive Employee
scott.hirdes
3,311 posts since
Oct 9, 2007
Currently Being Moderated
Nov 26, 2007 3:20 PM in response to: MikeRoseMJM
Re: Error at login after upgrading standalone to 1.8

Hi,

 

Is there any information in your jiveHome logs when this issue occurs?  Are you able to install a clean version of 1.8 successfully (not an upgrade, just a clean install)?

 

thanks,

 

Scott

Novice
George Bobeck
22 posts since
Mar 1, 2006
Currently Being Moderated
Nov 29, 2007 8:25 AM in response to: MikeRoseMJM
Re: Error at login after upgrading standalone to 1.8

Do you have any plugins installed?

 

This error looked very similar to an error I got after upgrading from 1.6 to 1.8 and installing any plugin.  It was caused by the database not having the jivePluginProp table, which for some odd reason wasn't added by the upgrade scripts (nor was it even documented in the DB Schema guide, for that matter!)

 

I added created the table manually and restarted Clearspace.  Now everything is working fine.

clarkritchie Novice
clarkritchie
108 posts since
Feb 11, 2007
Currently Being Moderated
Dec 3, 2007 4:05 PM in response to: MikeRoseMJM
Re: Error at login after upgrading standalone to 1.8

We're seeing this same problem.

clarkritchie Novice
clarkritchie
108 posts since
Feb 11, 2007
Currently Being Moderated
Dec 3, 2007 4:27 PM in response to: clarkritchie
Re: Error at login after upgrading standalone to 1.8

OK I got it to work.

 

The schema is:

 

CREATE TABLE jivePluginProp (

pluginName VARCHAR(100) NOT NULL,

propName VARCHAR(100) NOT NULL,

propValue TEXT NOT NULL,

CONSTRAINT jivePluginProp_pk PRIMARY KEY (pluginName,propName)

);

chase.caster Intermediate
chase.caster
1,122 posts since
Sep 17, 2007
Currently Being Moderated
Dec 3, 2007 4:30 PM in response to: clarkritchie
Re: Error at login after upgrading standalone to 1.8

The schema is actually included in the database files in the clearspace distribution (clearspacedir\database)  Just do a search for jivePluginProp in the sql file for the database you're using.

 

I'm currently looking into what might have caused this table to be missed in the upgrade process so we can get that fixed.

 

Cheers,

Chase

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