We've setup Clearspace for a client and have enjoyed using it thus far. Currently, we have one major issue:  our users are being overwhelmed by the amount of text displayed for a given discussion, where the replies can be very long.

Whether first time visitors to a particular discussion or full-time users who've just received an alert notifying them of a new reply, they have to scroll through an entire discussion just to see a new reply. They would prefer to see just an expandable/collapsable threaded view of the discussion and not the full replies.

We've looked on the forums and have called support, but we may indeed be the first to encounter this problem.

How can we modify the message-view.ftl in order to just show the Author name and title of their reply in an expandable/collapsable <div> which would expand/collapse via some stupid image button we create?

This feature supposedly exists in Groove and was suggested to us by our client. To quote the client:

"In Groove, the responses to a given question were collapsed and laid out as tabs.  On each tab was the title of the response and its author.  This allowed users to read entries one by one, starting with the authors they cared to read first.  It also made the screen look a lot less intimidating, a key factor for users who only have a few minutes to take out of their busy schedules."

Thanks,

Gavin