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7,421 Views 8 Replies Last post: Jun 5, 2008 1:56 AM by jrevell RSS
jrevell Novice
jrevell
5 posts since
Oct 16, 2007
Currently Being Moderated

Jun 3, 2008 4:10 AM

Fastpath - Selecting Workgroup Name

When I select a workgroup, I get the following error.  Does anyone have any ideas on how I can resolve this?

 

Thanks!

 

 

java.lang.NullPointerException
at org.jivesoftware.openfire.plugin.fastpath.workgroup_002dqueues_jsp._jspService(workgroup_002dqueues_jsp.java:524)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.jivesoftware.openfire.container.PluginServlet.handleJSP(PluginServlet.java:229)
at org.jivesoftware.openfire.container.PluginServlet.service(PluginServlet.java:87)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:99)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:828)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:450)

 

Tags: problem
vinh.jones Jive Employee
vinh.jones
15,624 posts since
Apr 1, 2008
Currently Being Moderated
Jun 3, 2008 8:56 AM in response to: Johnathan Revell
Re: Fastpath - Selecting Workgroup Name

This actually belongs in the Ignite Real-Time's (www.igniterealtime.com) support forums. This community is reserved for questions and problems regarding the Jive Forums application.

 

That being said, what version of Openfire are you using? What are you plugins? Is this a result of upgrading to 3.5.1?

 

Thanks,

Vinh

jrevell Novice
jrevell
5 posts since
Oct 16, 2007
Currently Being Moderated
Jun 3, 2008 10:05 AM in response to: Vinh
Re: Fastpath - Selecting Workgroup Name

ok cheers, I will post in there.

 

I am using 3.5.1 and have only just noticed the error (It was about 3.4.9 when it was working correctly)

 

Thanks

vinh.jones Jive Employee
vinh.jones
15,624 posts since
Apr 1, 2008
Currently Being Moderated
Jun 3, 2008 10:54 AM in response to: Johnathan Revell
Re: Fastpath - Selecting Workgroup Name

What plugins do you have installed (enterprise, fastpath, etc.)?

jrevell Novice
jrevell
5 posts since
Oct 16, 2007
Currently Being Moderated
Jun 4, 2008 8:39 AM in response to: Vinh
Re: Fastpath - Selecting Workgroup Name

Broadcast

Content Filter

Fastpath Service

IM Gateway

Monitoring Service

Packet Filter

Presence Service

Search

Spark Fastpath Webchat

User Import Export

 

Thanks

vinh.jones Jive Employee
vinh.jones
15,624 posts since
Apr 1, 2008
Currently Being Moderated
Jun 4, 2008 8:41 AM in response to: Johnathan Revell
Re: Fastpath - Selecting Workgroup Name

Were you using Enterprise with 3.4.9? Did you run the DB scripts as specified in Fastpath and Monitoring's readme files?

vinh.jones Jive Employee
vinh.jones
15,624 posts since
Apr 1, 2008
Currently Being Moderated
Jun 4, 2008 10:08 AM in response to: Vinh
Re: Fastpath - Selecting Workgroup Name

If you've ever used the Enterprise plugin, it is very important that you verify that you've ran the DB queries specified in the the Fastpath and Monitoring readmes (perhaps other plugins as well, I'm not sure):

 

Fastpath Readme

Monitoring Readme

 

The Enterprise plugin had tables with the naming convention of ent*, while the Fastpath and Monitoring plugins have tables with the naming convention of*. Failing to run these queries can cause NPE exceptions.

 

Thanks,

Vinh

jrevell Novice
jrevell
5 posts since
Oct 16, 2007
Currently Being Moderated
Jun 5, 2008 1:56 AM in response to: Vinh
Re: Fastpath - Selecting Workgroup Name

Brilliant thanks.

 

I'd run the scripts for fastpath, but the "REPLACE" sql query errored out (so went in manually and changed through SQL Server Management Studio)

 

Cheers

jrevell Novice
jrevell
5 posts since
Oct 16, 2007
Currently Being Moderated
Jun 4, 2008 8:39 AM in response to: Vinh
Re: Fastpath - Selecting Workgroup Name

We do not have enterprise currently installed (but do have the licence, and it used to be installed before the upgrade?)

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