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9,367 Views 8 Replies Last post: Oct 6, 2008 8:10 AM by topka RSS
jzimmerlin Novice
jzimmerlin
42 posts since
Oct 3, 2005
Currently Being Moderated

Aug 19, 2008 12:38 PM

Importing Content from Jive Forums 4.x

We have discussion content in a Jive Forums 4.2 instance which we need to import into Clearspace 2.x. I've read the process for upgrading from Forums to Clearspace, which apparently involves installing Clearspace 1.x and importing the content, and then upgrading that to 2.x. But from the documentation, this only supports Forums 5 and later. Having to first upgrade forums, and then install Clearspace and upgrade it is a pretty complex process, and due to security constraints in our production environment, not really practical.

 

When does Jive plan to implement the import utility in Clearspace 2.x? That would at least remove the requirement to first install Clearspace 1.x to import the data. What would be nice is a more universal import mechanism that could pull content from other systems. Just being able to pull from DB tables and define some simple mapping for the columns would be very useful.

Tags: forums, import, migration
todd.west Jive Employee
todd.west
15,926 posts since
Jul 14, 2008
Currently Being Moderated
Aug 19, 2008 2:56 PM in response to: jzimmerlin
Re: Importing Content from Jive Forums 4.x

Hi,

 

I do realize that the upgrade process from an older product such as Forums 4.x to CS 2.x can be very tedious but it is done for a reason. In order to be able to account for all possible versions in an upgrade it would take a very large amount of code and the possibilities for problems to occur would be quite high. A universal import mechanism is actually a really good idea, I will see if I can pass that along to someone. It would take some work to implement but I could see it being very useful.

 

Unfortunately, I don't believe that an import utility is currently planned for Clearspace 2.5. The best upgrade method is still to go from 4.2 -> 5.5, 5.5 -> 1.x, 1.x -> 2.0.x, 2.0.x -> 2.5.  Again, I realize this is quite complicated but for the time being this will produce the best results with the least amount of issues. Thanks.

 

-Todd

latchkey Beginner
latchkey
558 posts since
May 23, 2008
Currently Being Moderated
Aug 20, 2008 1:46 PM in response to: Todd West
Re: Importing Content from Jive Forums 4.x

The 'face of the new enterprise' apparently translates to 'a long, difficult, error prone, migration process'.

 

=)

todd.west Jive Employee
todd.west
15,926 posts since
Jul 14, 2008
Currently Being Moderated
Aug 20, 2008 3:28 PM in response to: Jon Stevens
Re: Importing Content from Jive Forums 4.x

Hi all,

 

Actually, I have an update on this situation. There should be a plugin included with 2.5.1 that will allow you to migrate from 5.5.x (latest) directly to 2.5.1. This means your upgrade path will be:

 

4.x -> 5.5.x -> 2.5.1.

 

 

It should be exciting to see how this turns out. Stay tuned!

topka Novice
topka
47 posts since
Jul 14, 2008
Currently Being Moderated
Sep 10, 2008 6:26 AM in response to: Todd West
Re: Importing Content from Jive Forums 4.x

Hi Todd!  It seems 2.5.1 is out. Is the new one-step upgrade you mentioned available there?  Please tell me it IS!

 

upd: I also noticed the documentation is missing the "Upgrade from other Jive products" section now.

 

Thanks,

-Eugene

todd.west Jive Employee
todd.west
15,926 posts since
Jul 14, 2008
Currently Being Moderated
Sep 10, 2008 2:32 PM in response to: Eugene Toporov
Re: Importing Content from Jive Forums 4.x

Hi Eugene,

 

Unfortunately, this feature didn't ship with 2.5.1 as initially expected. It appears that there is still some work being done to make it perfect but it should be out soon. I don't have a specific date for you but it should be soon. Initially it probably won't be released as a public plugin but more information should be available soon. Thanks!

 

-Todd

jbristow Novice
jbristow
2 posts since
Apr 1, 2004
Currently Being Moderated
Sep 26, 2008 4:27 PM in response to: Todd West
Re: Importing Content from Jive Forums 4.x

We'd also like to use this plugin-in when it's available.

todd.west Jive Employee
todd.west
15,926 posts since
Jul 14, 2008
Currently Being Moderated
Oct 2, 2008 8:51 AM in response to: jbristow
Re: Importing Content from Jive Forums 4.x

Hey All,

 

I thought you might like to know that the forums Importer is now available! You can find it here:

 

http://origin-www.jivesoftware.com/community/docs/DOC-3471

 

 

-Todd

topka Novice
topka
47 posts since
Jul 14, 2008
Currently Being Moderated
Oct 6, 2008 8:10 AM in response to: Todd West
Re: Importing Content from Jive Forums 4.x

Good news Todd! Thanks! Going to give it a try. Hopefully will save some time.

 

Though the first look shows this procedure does not allow to import from Knowledge Base

 

We were hoping to do separate migration for KB and for Forums and then merge the data manually.

 

Regards,

-Eugene

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