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1,367 Views 2 Replies Last post: Oct 8, 2008 2:40 PM by wcattey RSS
wcattey Novice 2 posts since
Sep 30, 2008
Currently Being Moderated

Sep 30, 2008 4:52 PM

How do you support old style 2-tier forums in Clearspace?

I am trying to deploy Clearspace as a community-based software support system.


My audience is VERY familiar with the conventional 2-tier discussion forums organized as threads within topics such as the AVS forum, and the support forums in use by the Slim Devices and Fedora communities.  See:

 

    http://forums.fedoraforum.org/?
    http://forums.slimdevices.com/   
    http://www.avsforum.com/avs-vb/

 

This interface gives a simple two-level hierarchy:
    List of Forums
        Topics within a Forum

 

The success of my project depends on giving my clientele a FAMILIAR interface.  If I have to educate them about the unfamiliar single tiered, list of tiscussions managed by keywords that is the default in Clearspace, my project will fail.

 

So how do I make the new thing look like the old thing?

 

P.S. My initial experience with Clearspace discussions has been unfavorable.  Whereas in the above sites I mention, I was able to quickly zero in on the relevant threads of discussion to my concerns as a Fedora, Slim, or Video user, I have been COMPLETELY unable to find out if my question was already discussed here in the Clearspace community.  I am having PRECISELY the kind of negative experience I fear my customers will.

wmgildersleeve Jive Employee 467 posts since
Sep 29, 2008
Currently Being Moderated
Oct 1, 2008 11:43 AM in response to: William Cattey
Re: How do you support old style 2-tier forums in Clearspace?

Hey William,

 

This is certainly possible in Clearspace.  You might want to check out spaces and sub-spaces as a potential for creating such a hierarchy.  You'd need to dig into the community and sub-community widgets to get the exact look and feel that you're looking for.  Check out the thread http://www.jivesoftware.com/community/message/106872 for a discussion of this.

 

That said, understand that Clearspace is trying to get away from a more hierarchically-oriented structure to one focused on tagging and searching.  This provides a much more powerful method for organizing and finding data over simple hierarchical models.  I can give you more insights on this if you like.

 

Hope this helps,

 

Walter

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