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1,050 Views 3 Replies Last post: Jan 27, 2009 11:07 AM by todd.west RSS
sbadlani Novice
sbadlani
29 posts since
Sep 3, 2008
Currently Being Moderated

Jan 27, 2009 7:08 AM

Do email templates used to send notifications support html?

We have a need to brand the email notifications that go to the user, especially during the registration process but also for other regular email notifications.

 

Haven't been able to find any support for this.  Could you let us know if it is supported and if so how to enable it.

 

In the event it is still not supported, could you suggest a low-energy customization approach which will allow all emails notifications to use the same html styled template.

 

fyi -- Here is a previous (dated) post that I came across on the same topic.

 

http://www.jivesoftware.com/jivespace/message/51837#51837

 

 

Thanks much.

Sunil Badlani

Tags: html, email_notifications
todd.west Jive Employee
todd.west
15,926 posts since
Jul 14, 2008
Currently Being Moderated
Jan 27, 2009 10:26 AM in response to: Sunil Badlani
Re: Do email templates used to send notifications support html?

Hey Sunil,

 

Currently (as of 2.5) we do not support HTML email notifications. However, this is something that we are aware of and looking into for future versions of Clearspace. Thanks!

 

-Todd

sbadlani Novice
sbadlani
29 posts since
Sep 3, 2008
Currently Being Moderated
Jan 27, 2009 10:34 AM in response to: Todd West
Re: Do email templates used to send notifications support html?

Would it be possible for us to easily build this customized feature without having to touch each of the message templates?

 

Would appreciate if you could provide a ballpark estimate and approach to provide this functionality, based on which we can determine whether to sit tight or give it a shot.

 

Thanks much.

 

Sunil

todd.west Jive Employee
todd.west
15,926 posts since
Jul 14, 2008
Currently Being Moderated
Jan 27, 2009 11:07 AM in response to: Sunil Badlani
Re: Do email templates used to send notifications support html?

Hi Sunil,

 

I think that this is possible but it would require a core code customization. I don't think this could be done as a plugin and it's not something that we would support. The EmailMessage object already has support for an HTML body, it's just not been implemented as part of the code to use this over the plaintext body. Thanks.

 

-Todd

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