Agree the RTE does come with its bundle of issues, still on 3.0.3.
Facts
1) Firefox crashes (seem better in 3.0.3... but just happened to me on that post)
2) No auto-save while typing documents (come on!)
3) Various weird editing behaviours: going at the end of the doc on enter, auto-typing some characters, deleting cells from an array while editing, etc...
4) Replacing tabs by 8 spaces (oh no!!), no general Style or Template for all to use... these are just painful MS Word habits, and SBS will make them even worse
We are used to a plain and text based editor (dokuwiki), and though I appreciate the collaboration aspects and general informal content collection/aggregation capabilities of SBS I just feel, that even with wysiwyg capabilities we are taking a step back in our reference documentation capabilities. It's slower to load, to type, and I now end up spending time on getting formatting & font just acceptable... people will keep typing in external word and attach docs, and they would be right.
Wysiwyg helps for new users, but if you really use the system to edit web pages, then productivity after a while becomes a major factor as well... even adding internal links requires 4+ clicks, no autocomplete or suggestions.
What I think would help:
a) editor: a plain text editor option (a real wiki) option
b) storage in text: not half baked html-ites with all sorts of consistency/reliability problems... mixing data & presentation has not been a good idea for a while now, hasn't it?
c) enhancing typing functionality: auto-save on typing (blocker!), autocomplete on internal links, typing shortcuts (like in wiki syntax)...
At this stage, the platform seems really meant for discussions, informal exchanges and support groups... not really as a documentation library I think. The editor is not there yet, and a basic try on Google Apps shows where it probably should be.
Franck
