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1,518 Views 5 Replies Last post: Mar 30, 2009 10:19 AM by Will RSS
jzimmerlin Novice
jzimmerlin
42 posts since
Oct 3, 2005
Currently Being Moderated

Mar 20, 2009 11:49 AM

Repeated setup process hangs on datasource step

I was trying to go back through the setup interface on a Clearspace Community 2.0.13 instance that had already completed the process, and it hangs every time on the datasource step. The page with the options for "Standard database", "JNDI resource" and "Evaluation database" displays, but when you click submit, it just hangs indefinitely. In fact, it locks up the entire application and any request from then on also hangs indefinitely. I checked the Clearspace and servlet container logs, but see no exceptions or any output of any kind from the point where the form was submitted on.

 

I know this has worked before with an older version (I think it was somewhere between 2.0.9 and 2.0.12).

Tags: setup, hang
Will Jive Employee
Will
4,644 posts since
Nov 2, 2004
Currently Being Moderated
Mar 23, 2009 12:23 PM in response to: jzimmerlin
Re: Repeated setup process hangs on datasource step

Hi,

 

My guess is that it is trying to read from your previous settings, so if you want, you can delete the full xml node <defaultProvider> from you jive_startup.xml file.

 

You could also take thread dumps during the hang and post there here for us to see what the problem might be.

jzimmerlin Novice
jzimmerlin
42 posts since
Oct 3, 2005
Currently Being Moderated
Mar 23, 2009 12:46 PM in response to: Will French
Re: Repeated setup process hangs on datasource step

Already tried replacing jive_startup.xml with a stock one (no database config). No change.

 

I will try to get a thread dump.

jzimmerlin Novice
jzimmerlin
42 posts since
Oct 3, 2005
Currently Being Moderated
Mar 26, 2009 12:05 AM in response to: jzimmerlin
Re: Repeated setup process hangs on datasource step

Well it turns out an XML validation resulted in an HTTP request, and this request hung until it timed out since the network has outbound traffic blocked. It takes several minutes, but eventually it gets free of that hang and the browser gets to the next page in the setup process. I have a stacktrace on the server, I'll post it when I get a chance. I need to figure out how to disable the validation requests, but can't remember off the top of my head which of the several frameworks triggered that request (need to check the stacktrace).

jzimmerlin Novice
jzimmerlin
42 posts since
Oct 3, 2005
Currently Being Moderated
Mar 26, 2009 7:51 AM in response to: jzimmerlin
Re: Repeated setup process hangs on datasource step

Here is the stacktrace:

 

Mar 26, 2009 1:11:06 AM com.opensymphony.xwork2.validator.AnnotationActionValidatorManager loadFile
SEVERE: Caught exception while loading file com/jivesoftware/community/action/setup/DatasourceSetupAction-validation.xml
Connection timed out - [unknown location]
        at com.opensymphony.xwork2.util.DomHelper.parse(DomHelper.java:123)
        at com.opensymphony.xwork2.validator.ValidatorFileParser.parseActionValidatorConfigs(ValidatorFileParser.java:54)
        at com.opensymphony.xwork2.validator.AnnotationActionValidatorManager.loadFile(AnnotationActionValidatorManager.java:361)
        at com.opensymphony.xwork2.validator.AnnotationActionValidatorManager.buildClassValidatorConfigs(AnnotationActionValidatorManager.java:252)
        at com.opensymphony.xwork2.validator.AnnotationActionValidatorManager.buildValidatorConfigs(AnnotationActionValidatorManager.java:340)
        at com.opensymphony.xwork2.validator.AnnotationActionValidatorManager.getValidators(AnnotationActionValidatorManager.java:69)
        at com.opensymphony.xwork2.validator.AnnotationActionValidatorManager.validate(AnnotationActionValidatorManager.java:138)
        at com.opensymphony.xwork2.validator.AnnotationActionValidatorManager.validate(AnnotationActionValidatorManager.java:113)
        at com.opensymphony.xwork2.validator.AnnotationActionValidatorManager.validate(AnnotationActionValidatorManager.java:100)
        at com.opensymphony.xwork2.validator.ValidationInterceptor.doBeforeInvocation(ValidationInterceptor.java:142)
        at com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:148)
        at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.intercept(ConversionErrorInterceptor.java:123)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:167)
        at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:105)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:207)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:74)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:115)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at com.opensymphony.xwork2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:143)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:121)
        at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:170)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:123)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:176)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:224)
        at com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:223)
        at com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
        at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:221)
        at org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:50)
        at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:504)
        at org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:419)
        at com.jivesoftware.community.web.struts.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:55)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.jivesoftware.community.web.filter.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:68)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
        at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
        at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183)
        at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at org.apache.struts2.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:99)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.jivesoftware.community.web.filter.JiveDynamicResponseHeaderFilter.doFilter(JiveDynamicResponseHeaderFilter.java:66)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.jivesoftware.community.web.filter.JiveCompressionFilter.doFilter(JiveCompressionFilter.java:103)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.jivesoftware.community.web.filter.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:73)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:75)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265)
        at com.jivesoftware.community.aaa.JiveAuthenticationTranslationFilter.doFilter(JiveAuthenticationTranslationFilter.java:157)
        at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
        at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:124)
        at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
        at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
        at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
        at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
        at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
        at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149)
        at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.jivesoftware.community.web.filter.ApplicationStateFilter.doFilter(ApplicationStateFilter.java:170)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)
        at com.evolvent.tomcat.authenticator.KXSSOAuthenticator.invoke(KXSSOAuthenticator.java:271)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
        at java.lang.Thread.run(Thread.java:595)
Caused by: java.net.ConnectException: Connection timed out
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
        at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
        at java.net.Socket.connect(Socket.java:520)
        at java.net.Socket.connect(Socket.java:470)
        at sun.net.NetworkClient.doConnect(NetworkClient.java:157)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:388)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:523)
        at sun.net.www.http.HttpClient.<init>(HttpClient.java:231)
        at sun.net.www.http.HttpClient.New(HttpClient.java:304)
        at sun.net.www.http.HttpClient.New(HttpClient.java:321)
        at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:813)
        at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:765)
        at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:690)
        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:934)
        at org.apache.xerces.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)
        at org.apache.xerces.impl.XMLEntityManager.startEntity(Unknown Source)
        at org.apache.xerces.impl.XMLEntityManager.startDTDEntity(Unknown Source)
        at org.apache.xerces.impl.XMLDTDScannerImpl.setInputSource(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentScannerImpl$DTDDispatcher.dispatch(Unknown Source)
        at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
        at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
        at javax.xml.parsers.SAXParser.parse(SAXParser.java:375)
        at com.opensymphony.xwork2.util.DomHelper.parse(DomHelper.java:121)
        ... 136 more
Will Jive Employee
Will
4,644 posts since
Nov 2, 2004
Currently Being Moderated
Mar 30, 2009 10:19 AM in response to: jzimmerlin
Re: Repeated setup process hangs on datasource step

Hi,

 

I'm not sure this has to do with the lack of available outbound traffic. The code is simply loading the XML validation file, which should be a local location. It's simply doing:

 

try {

                is = FileManager.loadFile(fileName, clazz);

 

                if (is != null) {

                    retList = new ArrayList<ValidatorConfig>(ValidatorFileParser.parseActionValidatorConfigs(is, fileName));

                }

            } catch (Exception e) {

                LOG.error("Caught exception while loading file " + fileName, e);



 

where the filename is: ...\webapps\clearspace\WEB-INF\lib\clearspace-2.5.x.jar\com\jivesoftware\community\action\setup\DatasourceSetupAction-validation.xml

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