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984 Views 6 Replies Last post: May 15, 2009 3:28 PM by kldavis4 RSS
kldavis4 Novice
kldavis4
107 posts since
Jun 15, 2004
Currently Being Moderated

May 13, 2009 6:23 AM

Exception when saving HTML filter for forum

If you go to a forum in the admin console, and select Message Filters, then click Copy Global Filters, then click Settings on the HTML filter, and click Save Properties, I get the following error message.

 

Screenshot 2.png

Karl Cyr Jive Employee
Karl Cyr
6,481 posts since
Mar 12, 2008
Currently Being Moderated
May 14, 2009 4:02 PM in response to: kldavis4
Re: Exception when saving HTML filter for forum

Can you please attach your entire jive.error.log file to this case?

kldavis4 Novice
kldavis4
107 posts since
Jun 15, 2004
Currently Being Moderated
May 15, 2009 5:11 AM in response to: Karl Cyr
Re: Exception when saving HTML filter for forum

Karl, Nothing is showing up in the jive.error.log when the exception occurs. Here is the full stacktrace from tomcat:

 

java.lang.NullPointerException      com.jivesoftware.forum.renderer.impl.JiveRenderManager.getFilterIndex(JiveRenderManager.java:916)      com.jivesoftware.forum.renderer.impl.JiveRenderManager.getRenderFilter(JiveRenderManager.java:212)      com.jivesoftware.forum.proxy.RenderManagerProxy.getRenderFilter(RenderManagerProxy.java:98)      com.jivesoftware.forum.action.EditRenderFilter.execute(EditRenderFilter.java:133)      sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)      sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)      sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)      java.lang.reflect.Method.invoke(Method.java:585)      com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:358)      com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:218)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:192)      com.jivesoftware.base.action.interceptor.FlashInterceptor.intercept(FlashInterceptor.java:40)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:175)      com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115)      com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:171)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.jivesoftware.forum.action.ForumsInterceptor.intercept(ForumsInterceptor.java:181)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.jivesoftware.base.action.interceptor.AdminAuthInterceptor.intercept(AdminAuthInterceptor.java:55)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.jivesoftware.forum.action.AdminLocaleInterceptor.intercept(AdminLocaleInterceptor.java:77)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)      com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)      com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)      com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:225)      com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)      com.jivesoftware.base.action.util.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:68)      com.jivesoftware.util.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:61)      com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)      com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)      com.jivesoftware.base.theme.ThemeFilter.doFilter(ThemeFilter.java:51)      com.jivesoftware.base.util.webwork.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:41)      com.jivesoftware.base.util.JiveCompressionFilter.doFilter(JiveCompressionFilter.java:111)      com.jivesoftware.util.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:72)      com.jivesoftware.base.util.MaintenanceFilter.doFilter(MaintenanceFilter.java:83)      com.jivesoftware.forum.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:49)      com.jivesoftware.base.plugin.PluginFilter.doFilter(PluginFilter.java:56)      com.jivesoftware.base.util.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:81)

Karl Cyr Jive Employee
Karl Cyr
6,481 posts since
Mar 12, 2008
Currently Being Moderated
May 15, 2009 8:59 AM in response to: kldavis4
Re: Exception when saving HTML filter for forum

Which filters do you have enabled? Do you have any custom filters?

kldavis4 Novice
kldavis4
107 posts since
Jun 15, 2004
Currently Being Moderated
May 15, 2009 10:32 AM in response to: Karl Cyr
Re: Exception when saving HTML filter for forum

Here are the filter settings. Note that I don't encounter this error when I am modifying the Global Filter settings. It is only when I try to configure filters for a specific forum.

Picture 1.png

Picture 2.png

Picture 3.png

Picture 4.png

Karl Cyr Jive Employee
Karl Cyr
6,481 posts since
Mar 12, 2008
Currently Being Moderated
May 15, 2009 1:35 PM in response to: kldavis4
Re: Exception when saving HTML filter for forum

Hi Kelly, 

 

I missed an important detail in your initial post. When I re-read it, and traced the steps exactly as you described them, I was able to reproduce the error. I have logged this as a bug: FORUMS-3553.

 

Sorry for the inconvenience.

 

Regards,

Karl

kldavis4 Novice
kldavis4
107 posts since
Jun 15, 2004
Currently Being Moderated
May 15, 2009 3:28 PM in response to: Karl Cyr
Re: Exception when saving HTML filter for forum

ok, thanks

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