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3,932 Views 1 Reply Last post: Jun 26, 2009 4:02 PM by brad.heller RSS
samfw Novice 11 posts since
Jun 1, 2007
Currently Being Moderated

Jun 12, 2009 9:24 AM

"always use this editor" doesn't stick

Hey,

 

On Clearspace 2.5.6 we have users who want to use the HTML editor exlusively, because they have long documents they are porting from another wiki and the RTE seems to mangle their HTML.

 

In the HTML editor they click "always use this editor", but when they edit documents subsequently it always reverts to the RTE.

 

Is this a known issue? Also, are there any tips for working effectively with the RTE when copying in formatted articles from other sources?

 

Thanks,

Sam

Expert 3,517 posts since
Jun 18, 2009
Currently Being Moderated
Jun 26, 2009 4:02 PM in response to: samfw
Re: "always use this editor" doesn't stick

Hey Sam,

 

This is a known issue! There will be a fix in Clearspace 2.5.15 and SBS 3.0.6.

 

Cheers,

Brad

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