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1,689 Views 3 Replies Last post: Aug 17, 2009 6:15 AM by Todd West RSS
Rob Castle Novice
Rob Castle
75 posts since
Jan 5, 2009
Currently Being Moderated

Jun 15, 2009 5:35 AM

Document Editor: Undo does not work.

I've seen some discussion on this but couldn't find a resolution. Is there documentation out there that specifies what undo functionality works and what doesn't and with which browsers?

 

I've tested it and it is very inconsistent. For instance in a firefox browser I can undo a partial sentence delete by selecting the browser Edit >> Undo. But I cannot undo a full line delete. I also cannot undo the formatting i.e if I bold some text I can't undo that.Scratch that.... undo formatting does work in firefox.. but IE does not have an undo button and ctrl z does not seem to work. Should ctrl z work?

 

Thanks

Rob Castle

Todd West Jive Employee
Todd West
15,843 posts since
Jul 14, 2008
Currently Being Moderated
Jun 15, 2009 7:05 AM in response to: Rob Castle
Re: Document Editor: Undo does not work.

Hey Rob,

 

This bug annoys me quite frequently as well. This has been filed with a high priority internally as CS-10284. As of right now it appears that this is currently being reviewed for fix in our July or August release. The ctrl+z functionality of the RTE appears to be disabled and as you've stated, sometimes the browser's context menu works but it is not nearly as helpful as the built in one. I hope we get is back soon as well. Thanks.

 

-Todd

Will Findlay Novice
Will Findlay
21 posts since
Mar 24, 2009
Currently Being Moderated
Aug 14, 2009 1:46 PM in response to: Todd West
Re: Document Editor: Undo does not work.

Any news on when undo will work?

 

I don't know if it helps, but when I hold down the Ctrl key in Firefox (while in the doc editor) I get this error repeatedly:

 

Warning: The 'charCode' property of a keydown event should not be used. The value is meaningless.
Source File: https://www.ucern.com/docs/DOC-26130/edit?containerType=600&container=1833
Line: 0

Todd West Jive Employee
Todd West
15,843 posts since
Jul 14, 2008
Currently Being Moderated
Aug 17, 2009 6:15 AM in response to: Will Findlay
Re: Document Editor: Undo does not work.

Hey Will,

 

I took a look at the bug report and this feature should be back in its full form as of 4.0 (CS-13263). Thanks.

 

-Todd

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