Hi:
I am in the jotlet.net site and am trying to “add a repeating event” to my calendar.
My particular event is a repeating event and am using the jotlet “This event repeats” feature.
I am not able to get the event to repeat in the correct day of the week.
When I set up an event to repeat every Tuesday (Tuesday box checked), the results show up repeating every Monday.
When I select the Wednesday check box, the event shows up for every Tuesday. Is the form working correctly?
See attachment.
It appears so easy and intuitive yet, I am not getting the desired results.
Would there documentation to assist me in the correct menu choices?
Thank you,
John
Hey there,
Are you using the Clearspace or SBS plugin to create this event or are you using the Jotlet client on jotlet.net? I wasn't able to immediately reproduce this on Jotlet.net's client. What are the settings you're trying to use for your recurring event?
Thanks,
Brad
Hi Brad, thank you for your questions.
We are still using Clearspace 2.5 on the user side.
But I am inside jotlet.net using the jotlet client and this is where the problem occurs.
I log in, choose my calendar, then select to 'add event' and from there repeat event becomes an option.
I have included a screen shot as an attachment jotletcalendareventsetup.gif to show my settings.
Thank you,
John
Thanks for passing this along. I was able to reproduce this as a bug. It appears to happen for any even that has an end time after 5:00pm! Likewise, the even doesn't nescessarily have to repeat for it to move so it's a little more syndemic than I first thought.
One work around is to set your series to happen on Wednesday and it should show up on Tuesday like you wanted.
Hi Brad, thank you for your assistance.
I will keep your work-around handy.
Have a nice day,
John
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