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1,514 Views 8 Replies Last post: Aug 3, 2009 1:57 PM by CurtisG RSS
StephH Novice
StephH
106 posts since
Feb 29, 2008
Currently Being Moderated

Jul 27, 2009 11:26 AM

Jotlet Calendar

The last few I have created/entered on some of my spaces keep giving me an error of “loading events failed”. When I go to  jotlet.net and add the event, its there, but not when I go to view it within  thebigthink space and I get that specific error.
Tags: calendar, jotlet
CurtisG Jive Employee
CurtisG
5,482 posts since
Aug 2, 2007
Currently Being Moderated
Jul 27, 2009 2:47 PM in response to: StephH
Re: Jotlet Calendar

Stephanie,

 

Has your Clearspace site had a recent change of address? 

 

-Curtis

StephH Novice
StephH
106 posts since
Feb 29, 2008
Currently Being Moderated
Jul 27, 2009 5:16 PM in response to: Curtis Gross
Re: Jotlet Calendar
no. not at all. No changes have been made to our site that I am aware of.
CurtisG Jive Employee
CurtisG
5,482 posts since
Aug 2, 2007
Currently Being Moderated
Jul 28, 2009 5:29 AM in response to: StephH
Re: Jotlet Calendar

Ok - I will check with our Jotlet team and see if something changed recently.

 

-Curtis

CurtisG Jive Employee
CurtisG
5,482 posts since
Aug 2, 2007
Currently Being Moderated
Jul 28, 2009 8:59 AM in response to: StephH
Re: Jotlet Calendar

Stephanie,

 

Doesn't look like there have been any changes on our side in a while.  Can you get me the settings you currently have for the jotlet API (URL) as well as your current URL for your Clearspace site?

 

-Curtis

StephH Novice
StephH
106 posts since
Feb 29, 2008
Currently Being Moderated
Aug 3, 2009 1:01 PM in response to: Curtis Gross
Re: Jotlet Calendar

How do I find that information - jotlet API (URL)?

 

The url for our clearspace site is https://nrg.k12.com/clearspace/index.jspa

CurtisG Jive Employee
CurtisG
5,482 posts since
Aug 2, 2007
Currently Being Moderated
Aug 3, 2009 1:12 PM in response to: StephH
Re: Jotlet Calendar

Attached are images to see what your URL is set to for Jotlet.

 

Looks like your site should be set to k12.com

 

2009-08-03_1309.png

2009-08-03_1311.png

2009-08-03_1312.png

StephH Novice
StephH
106 posts since
Feb 29, 2008
Currently Being Moderated
Aug 3, 2009 1:40 PM in response to: Curtis Gross
Re: Jotlet Calendar
Thanks. Easy Enough!
CurtisG Jive Employee
CurtisG
5,482 posts since
Aug 2, 2007
Currently Being Moderated
Aug 3, 2009 1:57 PM in response to: StephH
Re: Jotlet Calendar

Almost easy enough , We all want it fully integrated at Jive - so that you don't have to go through the API process.

 

-Curtis

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