If you haven't read Forrester's Social Technographic Profile report yet, it's definately worth checking out. In the report it outlines the following activities of users of online social tools:
Have you read this repot yet? If so, please share your experiences. How have you implemented what you have learned from this report?
Thanks for the link. I have not seen the whole report; but have seen bits and pecies in a few slide decks.
Same here. What I've seen looks great so far. Hoping to get my hands on the whole report at some point.
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