The external user was created when I allowed an external email address access to view  a document in Clearspace. This email then becomes a user in Clearspace, but does not take up a full seat license. This is a great feature, but when I now want to make this user a full fledge Clearspace user, I cannot create a new user with the same email address even if that email/user account is disabled. I need to be able to fully delete the user account to do this.

I checked as you suggested about using the space persmissions, but external users are not listed with the user picker. So I can't use that either. Thanks though.

SHH