Press Release
Jive Software Powers Toshiba America Business Solution's New Partner and Sales Community
PORTLAND, OR, August 24, 2009 – Jive, the Social Business Software leader, announced that Toshiba America Business Solutions, Inc (TABS) has selected its software to power a new community, Toshiba eXCHANGE, that will transform how Toshiba's sales team, resellers and partners collaborate to improve sales results. Toshiba eXCHANGE will also improve visibility and support among these key groups, creating stronger relationships and new opportunities for Toshiba and its partners.
Toshiba has a large, geographically dispersed and very successful partner eco-system that is a key driver of sales for the company. For Toshiba's partners, knowing when an item will be delivered or the specific circumstances of a customer's environment can make the difference between a successful sale and no sale at all. However, like many companies, Toshiba has primarily relied on its intranet/extranet and email to push information out - methods which hamper timely and valuable information exchange and discussions.
Toshiba recognized that in order for its sales, service and operational enablement initiatives to drive shorter sales cycles and improve individual sales capacity among disconnected sales teams, resellers and partners, the company had to eliminate the communication barriers isolating them.
Toshiba chose Jive SBS for its superior technology and ability to customize the platform for the specific needs of Toshiba eXCHANGE. Inside this robust community, partners will be able to connect, solicit feedback and share best practices. They'll also be able to self-organize around specific business issues to better target and engage with partners to streamline and improve the effectiveness of communications.
Toshiba gains the added value of easily collecting product feedback and ideas as well as creating a repository of valuable field sales data. With unprecedented visibility and engagement with this community, Toshiba will be able to respond to and take advantage of sales opportunities more nimbly than ever before.
"Maximizing the potential of our partners and sales team, bringing them together and making sure they have the information they need to succeed is a top priority for Toshiba," said Bill Melo, Vice President of Marketing and Enterprise Services & Solutions at Toshiba America. "Common collaboration software solutions didn't support the conversations that needed to take place among our partners, resellers and sales team. With Jive's Social Business Software, we not only get to participate in the conversation, we also tap into the business value it generates. The Jive team immediately understood our needs and moved quickly to help us get the community up and running in a limited timeframe."
"Like Toshiba, many companies are recognizing the Social Business Software imperative. By bringing customers, partners and employees together on one platform, companies can move beyond inefficient communication channels to create a brain trust of important company information to reference and provide productivity benefits for years to come," said Dave Hersh, CEO, Jive Software.
Jive SBS is the industry's only suite of social business applications purpose-built for Global 2000 enterprises. Jive's solutions go beyond collaboration software, allowing people both inside and outside of the enterprise to connect, communicate and collaborate like never before, reducing the cost, time and risk required to produce business results.
About TABS
Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean.
Headquartered in Irvine, CA, TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International Division; and Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, which operates a network of wholly-owned office equipment dealers throughout the U.S. Named the most favored manufacturer ten times by the Business Technology Association (BTA), Toshiba’s entire product line, customer support, marketing and distribution policies are markers for the industry.
TABS is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company and the world's 91st largest company in terms of sales.
About Jive Software
Jive Software is the global leader in Social Business Software. For more information, visit Jive Software online at http://www.jivesoftware.com.
Media Contact
Bronwyn Saglimbeni
Reidy Communications for Jive Software
408-414-7250
bronwyn@reidycommunications.com
